Hi, I’m
Bonnie Smith
Medical Assistant
Lake,MI
Summary
Dedicated healthcare professional with a proven track record at Spectrum Health Medical Group, excelling in patient care and medical equipment operation. Expert in compassionate caregiving and organizational abilities, significantly enhancing patient satisfaction and recovery processes. Demonstrates exceptional skill in vital signs monitoring and fostering therapeutic relationships, contributing to a positive impact on patient outcomes.
Overview
23
years of professional experience
1
Certification
3
years of post-secondary education
Work History
Lori Jo Kennedy
Home Health Care Worker
03.1999 - 03.2022
Job overview
- Assisted patients with daily living activities, resulting in a higher quality of life.
- Managed medical emergencies effectively, applying CPR and first aid skills when necessary to ensure patient safety.
- Facilitated the recovery process for post-operative patients by administering wound care and monitoring vital signs.
Spectrum Health Medical Group
Medical Assistant
03.2017 - 08.2019
Job overview
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained the client's medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Performed medical records management, including filing, organizing, and scanning documents.
Mid Michigan Radiologist
Medical Office Receptionist
04.2013 - 02.2017
Job overview
- Improved patient satisfaction by efficiently managing front desk operations and addressing inquiries professionally.
- Increased office productivity by multitasking efficiently during peak hours, handling multiple responsibilities simultaneously.
- Handled sensitive situations compassionately when dealing with distressed patients or families during difficult times.
- Collaborated with medical staff to ensure seamless communication and coordination of patient care.
- Maintained patient databases and updated information in alignment with HIPAA protocols.
- Contributed to a welcoming atmosphere by greeting patients warmly upon arrival and assisting them throughout their visit.
- Reviewed and sent medical records to other physicians upon request.
- Enhanced office efficiency by maintaining organized patient records and scheduling appointments accurately.
Grace Hospice LLC
Hospice Aide
01.2011 - 04.2012
Job overview
- Developed strong therapeutic relationships with patients and their families based on trust, empathy, active listening skills, and open communication.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Enhanced patient comfort by providing compassionate, individualized care and addressing specific needs.
- Protected privacy and delivered comfort to preserve the dignity of dying patients and family members.
Education
Marion High School, Marion MichiganMarion, MI
High School Diploma
05.1990
Baker College of Cadillac Mi
Associate of Science from Health Science
2014.09 - 2017.06 (2 education.years_Label & 9 education.months_Label)
Skills
- Compassionate Caregiving
- Housekeeping tasks
- Vital signs monitoring
- Behavioral support
- Organizational abilities
- Personal Hygiene Assistance
- Transportation Assistance
- Meal Preparation
- Mobility support
- Palliative Care
- Nutrition management
- Continuing education
- Medical Equipment Operation
- Patient Care
- Recording vital signs
- Feeding Assistance
- Documentation
- Behavior redirection
- Medical Charting
Accomplishments
- Achieved great medical care through effectively helping with home care.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved positive results by completing office work with accuracy and efficiency.
- Documented and resolved clerical problems which led to positive results.
- Collaborated with a team of medical Assistants team in the development of ordering of products, and medical documentation.
- Achieved documentation by introducing Epic system for completing documentation tasks.
Certification
- CCMA - Certified Clinical Medical Assistant
- CMT - Certified Medication Technician
Swimming, riding quad, enjoy visiting friends needing medical help.
Summertime is my favorite time of the year. I love to go boating and fishing and swimming. In my spare time, I will visit my elderly friends who may need extra help such as calling doctors, cleaning, and doing just about anything that needs to be done around the house that they would never be able to accomplish alone. I love to ride my four-wheeler with the grandkids.
Additional Information
There is a big gap of no work in my work history as I was in a bad accident in 2017 at which time I broke my neck and required a couple surgeries. I am currently on Disability I broke my dominant hand was a bad break and required surgery. I am now back to 100 % and would like to return to work.
Timeline
Medical Assistant
Spectrum Health Medical Group
03.2017 - 08.2019
Baker College of Cadillac Mi
Associate of Science from Health Science
2014.09 - 2017.06 (2 education.years_Label & 9 education.months_Label)
Medical Office Receptionist
Mid Michigan Radiologist
04.2013 - 02.2017
Hospice Aide
Grace Hospice LLC
01.2011 - 04.2012
Home Health Care Worker
Lori Jo Kennedy
03.1999 - 03.2022
Marion High School, Marion Michigan
High School Diploma
Similar Profiles
Hsu YadanarHsu Yadanar
Waitress Trainee at Jo Jo HotpotWaitress Trainee at Jo Jo Hotpot
Ophelia Levesque LatourelleOphelia Levesque Latourelle
Fast Food Employee at Casse Croute Chez Jo JoFast Food Employee at Casse Croute Chez Jo Jo
Joseph Redding SrJoseph Redding Sr
Owner/Operator at Jo Jo Handyman & ConstructionOwner/Operator at Jo Jo Handyman & Construction
Kaydence ButcherKaydence Butcher
Worker at Blossom Land Toy TractorsWorker at Blossom Land Toy Tractors
Dustin KnoxDustin Knox
Equipment Operator at C.c. PowerEquipment Operator at C.c. Power