Bonny Call
Hancock,ME
Summary
Skilled at improving processes, maximizing team productivity and reducing costs to achieve sustainable nursing home operations. Familiar with employee motivation and retention strategies, resident relations and accreditation requirements. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Director of Nursing
Westgate Center For Rehab And Rehabilitation
Bangor, Maine
06.2020 - Current
- Performed rounds to observe care and interview staff, residents and families.
- Collaborated with staff, management and external groups to coordinate patient care.
- Established new policies and updated existing policies to improve standard of care for patients.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Developed positive employee relations, incentives and recognition programs to promote teamwork and mutual respect.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Wound round NurseWeekly wound rounds
Residential Care Director
Westgate Center For Residential Care
Bangor, ME
06.2020 - Current
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Communicated with patients, ensuring that medical information was kept private.
- Direct day-to-day administrative and operational functions for 39-bed facility, providing guidance and leadership to over 30 employees across more 3 departments.
- Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
- Developed Personalized service plans
- Completed RCA and submitted them.
- Worked on getting Case mix score up.
- Staff scheduled and payroll
CNA/M
Narraguagus Bay Health Care Facility
Milbridge, Maine
08.2019 - 06.2020
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Passed medications as ordered by physician.
- Ordered medications
Residential Care Director
BirchBay Retirement Village
Bar Harbor, Maine
04.2014 - 08.2019
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Communicated with patients, ensuring that medical information was kept private.
- Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
- Direct day-to-day administrative and operational functions for [Number]-bed facility, providing guidance and leadership to over [Number] employees across more than [Number] departments.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Education
Associate of Science - Nursing
Beal College
Bangor, ME08.2020
Skills
- Employee Training Program
- Policies Compliance Enforcement
- Employee Work Scheduling
- Quality Assurance
- Long-Term Care
- Personnel Evaluations
- Nursing Staff Management
- Recruiting and Hiring
- EMR Software
- Leadership and Guidance
- Medical Condition Coding Software
- Regulatory and Statutory Compliance
Certification
- Infection Prevention Certified Training 2022
- Wound certification 2022
- Antibiotic Stewardship
- CNA 1990
- CNA/M 2012
- CRMA 2014
- PSS 2001
Timeline
Assistant Director of Nursing
Westgate Center For Rehab And Rehabilitation
06.2020 - Current
Residential Care Director
Westgate Center For Residential Care
06.2020 - Current
CNA/M
Narraguagus Bay Health Care Facility
08.2019 - 06.2020
Residential Care Director
BirchBay Retirement Village
04.2014 - 08.2019
Associate of Science - Nursing
Beal College