Bonny C. Godoy
Human Resources Professional
Boulder,CO
Summary
Versatile and reliable Human Resources professional - Certified in Human Resources Management (HRM) with 15 years of progressive experience overseeing HR Operations. Extensive background in HR generalist roles, including experience in employee recruitment and on-boarding, employee relations, mediation, conflict resolution, benefits, and compensation. Also, HR records management, HR policies development and compliance, and payroll processing. Expert in verbal and written communications. Skilled in counseling, investigating, and problem-solving employee issues to ensure a reliable and productive workforce environment.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Human Resources Administrator
Western Interstate Commission for Higher Education
Boulder , CO
2022.06 - 2024.01
- Organize and maintain personnel records, enter new hire data, and update any previous employees’ data in internal HR databases.
- Assist in the review, revision, and updating of organizational policies.
- Reconcile benefit invoices and send to accounting for payment.
- Created and prepared various HR documents, including new hire guides, open enrollment materials, registration forms, and check lists.
- Handle all onboarding and orientation of new employees.
- Administration and tracking of the employee recognition program.
- Communicate and implement changes in policy and procedure with current staff.
- Answer any employee queries about people or HR-related issues, and help them resolve them internally, if possible.
- Communicate up-to-date information on all employees to payroll.
- Take an active part in HR initiatives and staff engagement opportunities.
HR Service Center and Benefits Specialist
FullBloom
Remote
2021.05 - 2021.12
- Operate as the subject matter expert on use of the Applicant Tracking and HR Information systems and other related systems and processes
- Demonstrate excellent customer service skills, providing employee assistance as the initial point of contact for the Human Resources function
- Responsible for the accurate and timely data changes sent via the manager self-service, HR information system
- Responsible for new hire/termination check lists
- Resolve or escalate requisition and applicant tracking system question
- Resolve or escalate employee and manager self-service questions and time & attendance system questions as well as questions related to pay, benefits, leaves of absence, workers compensation, the employee handbook and related HR systems and processes
- Deep understanding and support of the HR ticketing system
- Responsible for monitoring, resolving or distributing incoming mail, emails, faxes and telephone calls
- Responsible for the ongoing upkeep of all active and terminated files, including create new hire files, pull and re-file terminated files and coordinating Iron Mountain requests
- Complete and process state unemployment emailed/paper requests only in conjunction with third party administrator
- Assist employees with all benefit related inquiries
- Responsible for processing and updating all benefit related data in the appropriate systems
- Benefit liaison with benefit vendors and third-party administrators regarding benefit eligibility and enrollment
- Support with Open Enrollment related duties.
Human Resources Specialist
Boulder Bridge House Organization
Boulder , CO
2018.08 - 2021.10
- Manage recruiting processes – including implementing all job postings, identifying viable candidates, scheduling, conducting interviews, and presenting offers of employment – to meet hiring goals across the organization
- Bring all new hires and new trainees on board by completing and filing all necessary documentation
- Process bi-weekly payroll runs
- Provide guidance, training and documentation for all Bridge House policies and procedures, and develop/define new policies or procedures as required
- Work with benefits service provider to manage selection of benefits packages and annual open enrollment process
- Administer plans, including plan renewal documents and processing COBRA qualifying events
- Process all workers compensation claims and manage relationship with workers compensation provider, including annual audit reporting and safety program compliance
- Handle all employment verifications, wage attachments, Medicaid assistance and other financial and administrative support
- Assist with disciplinary process.
Business Operations Specialist and Business Segment Liaison
United Healthcare Medicare & Retirement
Miami , FL
2013.01 - 2016.07
- Responsible for providing process and operational support to the functions within business operations Family
- Create employee engagement e-blast from content to design
- Business Segment Liaison tasks and responsibilities: On-boarding new employees.
Human Resources Coordinator/Benefit Analyst
Medica Healthcare Plans
Coral Gables , FL
2008.01 - 2013.01
- Act as first point of contact for all Human Resources inquiries
- Administer and analyze benefit programs using HRIS
- Coordinate, direct, and train in the areas of Benefits such as Health, Dental, Vision, 401(k), and all Supplemental benefits
- Coordinate on-boarding for new hires and support all phases of new hire Orientations
- Communicate with staff the available benefit plans including but not limited to medical, dental, vision, and 401(k)
- Initiate COBRA notices; administer the benefits and follow-up with proper documentation
- Serve as the liaison between the associates and the 401k carrier
- Reconcile monthly benefits including 401(k), Medical, Dental, Vision, and AFLAC
- Process monthly the Employer contributions and submit data to the 401K
- Process request and approve FMLA documents and make sure all forms are completed as DOL mandates
- Recruiting.
Program Assistant
CCDH, INC
Miami , FL
2006.07 - 2007.04
- Coordinate and track referrals for the In-home Support and Therapy grant, including authorization of payments and maintenance of programmatic records for a non-profit organization.
Employee Service Center Representative
ADP TotalSource
Miami , FL
2005.08 - 2006.06
- Resolved benefits, payroll and 401(k) issues at the first point of contact
- Adhered to departmental policies and procedures, work schedules and overtime procedures
- Acted as liaison with other departments, carriers or providers
- Keeps abreast of new products/technology and remains knowledgeable on all insurance plans offered nation-wide.
Member Service Representative
Neighborhood Health Partnership
Miami , FL
2004.03 - 2005.02
Administrative Assistant
Nephrology Associates of South Miami
Miami , FL
2002.08 - 2004.02
Member Service Associate
Comp Benefits Corporation
Miami , FL
2000.04 - 2002.08
Education
Human Resources Management Certificate - HRM -
George Mason University
01.2011
College courses heavily focused on Psychology and the Social Sciences. -
Miami Dade Community College
01.1997
Skills
- Full Cycle Recruitment
- Administration
- Employee Relations
- Background Checks
- Employee onboarding and offboarding
- Benefits Administration
- Payroll Processing
- Compensation
- Orientation
- Recognition Program Administration
- Payroll coordination
- Policy and procedure development
- Employment and labor laws
- Personnel file management
- Employment Record Verification
- Workers' compensation
- Human Resource Management
- Employee paperwork
- Policies implementation
- Pre-Employment Screening
- Microsoft Office Suite
- HR services
- Complex Problem-Solving
- Employee Surveys
- HRIS applications proficient
- Diversity and Inclusion
Languages
- English, fluent in reading, writing, and speaking
- Spanish, fluent in reading, writing, and speaking
Certification
- Human Resources Management (HRM)
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Human Resources Administrator
Western Interstate Commission for Higher Education
2022.06 - 2024.01
HR Service Center and Benefits Specialist
FullBloom
2021.05 - 2021.12
Human Resources Specialist
Boulder Bridge House Organization
2018.08 - 2021.10
Business Operations Specialist and Business Segment Liaison
United Healthcare Medicare & Retirement
2013.01 - 2016.07
Human Resources Coordinator/Benefit Analyst
Medica Healthcare Plans
2008.01 - 2013.01
Program Assistant
CCDH, INC
2006.07 - 2007.04
Employee Service Center Representative
ADP TotalSource
2005.08 - 2006.06
Member Service Representative
Neighborhood Health Partnership
2004.03 - 2005.02
Administrative Assistant
Nephrology Associates of South Miami
2002.08 - 2004.02
Member Service Associate
Comp Benefits Corporation
2000.04 - 2002.08
Human Resources Management Certificate - HRM -
George Mason University
College courses heavily focused on Psychology and the Social Sciences. -
Miami Dade Community College
- Human Resources Management (HRM)
Similar Profiles
Mohaymin MukalamMohaymin Mukalam
Intern at Commission On Higher Education Regional Office-XIIIntern at Commission On Higher Education Regional Office-XII
Poonam SoborunPoonam Soborun
Programme Officer at Higher Education CommissionProgramme Officer at Higher Education Commission
Michelle RuppertMichelle Ruppert
Health Sciences Program Administrator at WV Higher Education Policy CommissionHealth Sciences Program Administrator at WV Higher Education Policy Commission