Summary
Overview
Work History
Education
Skills
Affiliations
Certification
LANGUAGES
Timeline
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BONY ALCIUS

Brooklyn,NY

Summary

Multilingual operations and marketing leader with 10+ years of experience across fulfillment, retail, and B2B industries. Currently leading Amazon's Pick to Rebin (P2R) department, with a proven track record of improving efficiency, enforcing safety standards, and driving performance. Entrepreneurial mindset with strong data-driven decision-making, people leadership, and cross-functional coordination skills.

Results-driven management professional with strong focus on team collaboration and achieving goals. Proven track record of effective leadership, operational efficiency, and adaptability in dynamic environments. Skilled in strategic planning, process optimization, and fostering productive team cultures. Known for reliability and flexibility in meeting changing needs.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Area Manager

Amazon TLH2 Fulfillment Center
08.2024 - Current
  • - Lead 25+ associates in Pick to Rebin (P2R), improving pick/pack rate by 15% in Q4 2024.
  • - Reduced safety incidents by 30% through proactive coaching and PPE compliance.
  • - Enforced labor tracking and reduced idle time misuse by auditing black bars & coaching.
  • - Conducted team stand-ups, performance feedback, and conflict mediation.
  • - Partnered with Ops leadership to drive productivity and rate compliance KPIs.

French and Creole Interpreter

03.2024 - Current
  • Interpreted spoken and written content accurately in real-time for clients and stakeholders.
  • Collaborated with team members to enhance service delivery and client satisfaction.
  • Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.

Co-Founder & CEO

Marabou Store
01.2021 - 07.2024
  • - Launched and scaled boutique brand offering fashion and beauty products.
  • - Designed and executed marketing campaigns to grow monthly sales by 45%.
  • - Hired and trained sales reps, managed supplier relations, and handled logistics.

Customer Service Analyst

Constant Contact (via NewTech)
06.2020 - 07.2021
  • - Reviewed email marketing campaigns for policy compliance and privacy.
  • - Supported U.S.-based clients and reduced escalation by 20% through first-contact resolution.

Sales Representative

Heineken/BRANA
03.2019 - 12.2019
  • - Managed territory sales operations; increased retail penetration by 25%.
  • - Conducted weekly reporting and coordinated promotions and pricing compliance.

Pharmaceutical Sales Rep

ETS Berthony Vieux
09.2015 - 03.2019
  • - Delivered product presentations to physicians, increasing prescription rate by 35%.
  • - Built strong rapport with hospitals and clinics; led sampling campaigns.

Education

Bachelor - Law, Economics & Management

University of Montpellier
01.2023

Certificate - Marketing, Management & Public Relations

CEDI
01.2020

Bac - Business Management

National Higher School of Technology
01.2015

Skills

  • Leadership & People Development
  • Safety & Process Compliance
  • Operational Metrics (Rate, UPH)
  • Fluent in English, French, Spanish, Creole
  • Microsoft Office
  • Google Workspace
  • Staff management
  • Operations management
  • Relationship building and management
  • Team development

Affiliations

Co-Founder, KMEC (Keep Moving English Club), Haiti | Translator/Interpreter, THW Germany

Certification

  • Customer Segmentation & Prospecting Northwestern University
  • Teamwork & Communication University of Colorado Boulder
  • Translator Excellence Certificate THW (German Federal Agency)

LANGUAGES

English (Fluent)
French (Fluent)
Spanish (Fluent)
Haitian Creole (Native)
German (Basic)

Timeline

Area Manager

Amazon TLH2 Fulfillment Center
08.2024 - Current

French and Creole Interpreter

03.2024 - Current

Co-Founder & CEO

Marabou Store
01.2021 - 07.2024

Customer Service Analyst

Constant Contact (via NewTech)
06.2020 - 07.2021

Sales Representative

Heineken/BRANA
03.2019 - 12.2019

Pharmaceutical Sales Rep

ETS Berthony Vieux
09.2015 - 03.2019

Certificate - Marketing, Management & Public Relations

CEDI

Bac - Business Management

National Higher School of Technology

Bachelor - Law, Economics & Management

University of Montpellier
BONY ALCIUS