BOOMATHI MUNIAPPAN
BENTONVILLE,ARKANSAS
Summary
Dynamic customer service professional with a proven track record at Walmart, excelling in order fulfillment and inventory management. Skilled in Microsoft Excel and data accuracy, I enhance customer satisfaction through effective communication and support. Recognized for maintaining high standards in quality and efficiency, ensuring seamless operations in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Customer Service and Online Personal Shopper
Walmart
Bentonville, AR
01.2022 - Current
- Utilized handheld technology to select and prepare high-volume grocery and merchandise orders efficiently.
- Maintained strict quality and freshness standards for perishable items, enhancing customer satisfaction.
- Communicated with team members and management to ensure smooth workflow and timely order fulfillment.
- Managed inventory integrity and product availability for accurate order selection.
- Processed claims at customer service and assisted with returns efficiently.
Data Operator/Clerk/Customer Service Executive
Sudha Multispeciality Hospital
02.2015 - 07.2017
- Accurately recording of the patient medical documents and lab results into database.
- Performing clerical duties such as filing, monitoring office supplies, scanning, and printing.
- Booking appointments for patients based on availability and physician schedules, providing reminders and rescheduling as needed.
- Greeting patients upon arrival, verifying identification, and completing necessary paperwork for check-in and discharge procedures.
- Coordinating with medical staff, nurses, and other departments to ensure smooth patient flow.
- Checking patient insurance coverage, eligibility, and obtaining pre-authorization when necessary.
Clerk Assistant
Sri Vani Vidyalaya International School
03.2012 - 01.2015
- Coordinated scheduling of appointments, meetings, and conferences for teachers, counselors, and principals.
- Greeted visitors and managed phone inquiries with professionalism.
- Utilized computers to post attendance records and prepare lunch counts.
- Acquired comprehensive knowledge of school procedures, rules, and practices.
- Administered basic first aid as needed.
Education
Bachelor of Education - Computer Science
Vivekanandha College of Arts And Science For Women
Namakkal, Tamilnadu, India05-2012
Bachelor of Science - Computer Science
Vivekanandha College of Arts And Science For Women
Namakkal, Tamilnadu, India05-2010
Skills
- Microsoft Excel and Office
- Data entry and accuracy
- Document management
- Clerical skills
- Customer service and support
- Records management
- Word processing
Accomplishments
Got the second place in my College Final year Project competition on 2011. My project was about solving the Sudoku puzzles using "C Programming Language"
Languages
English, Tamil
Timeline
Customer Service and Online Personal Shopper
Walmart
01.2022 - Current
Data Operator/Clerk/Customer Service Executive
Sudha Multispeciality Hospital
02.2015 - 07.2017
Clerk Assistant
Sri Vani Vidyalaya International School
03.2012 - 01.2015
Bachelor of Education - Computer Science
Vivekanandha College of Arts And Science For Women
Bachelor of Science - Computer Science
Vivekanandha College of Arts And Science For Women