Bora Pronh
Stockton,CA
Summary
Compassionate and reliable Direct Support Professional with experience in assisting individuals with disabilities to lead fulfilling lives. Strong skills in promoting client dignity, independence, and positive interactions within the community. Have made significant contributions in previous roles by implementing personalized care plans that improved overall quality of life for clients. Possess excellent interpersonal skills, conflict resolution abilities, and patience needed for this challenging role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Behavioral Specialist
Pacific Clinics
Stockton, California
07.2023 - Current
- Attended professional development workshops related to behavioral health topics.
- Educated parents about the importance of monitoring their child's behaviors at home.
- Trained caregivers and educational staff on behavior intervention strategies.
- Led parent education sessions on understanding and managing challenging behaviors.
- Developed referral networks for community resources available for behavioral health services.
- Participated in ongoing professional development to stay current with best practices.
- Formed deep relationships with parents and students by engaging groups through conferences, emails, texts and phone calls.
- Implemented de-escalation techniques during times of emotional distress or conflict.
- Advocated for clients in educational and community settings to ensure accommodation of needs.
- Maintained detailed case notes and documentation in compliance with ethical standards.
- Participated in multi-disciplinary team meetings to discuss progress and plan future actions.
- Completed day-to-day duties accurately and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Recognized by management for providing exceptional customer service.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Utilized various software and tools to streamline processes and optimize performance.
- Worked effectively in team environments to make the workplace more productive.
Direct Support Professional
Kavere Services
Stockton, CA
06.2019 - 01.2024
- Supervised medication administration, personal hygiene and other activities of daily living.
- Leveraged database management system to track and report service hours, details of activities and progress on goals.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Advocated for disabled individuals to foster communication and self-expression and achieve goals.
- Accompanied or transported clients to appointments, errands and social activities.
- Used approved crisis intervention techniques in emergency situations.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Monitored health and well-being of clients and reported significant health changes.
Education
Bachelor of Arts - Child Development
California State University, CA
Sacramento, CA12.2011
Skills
- Critical Thinking
- Attentive to People
- CPR Certification
- Sound Judgment
- Team Collaboration
- Personal Service
- Client documentation
- Self-awareness
- Empathy development
- Cultural history
- Ethical practice
- Client engagement
- Collaborative Problem-solving
- Nonviolent crisis intervention
- Positive reinforcement
- Crisis intervention strategies
- Community-based instruction
Languages
Cambodian
Native/ Bilingual
Being Trauma - Informed
- Recognized signs of trauma in indicated behaviors, communication patterns and response to stress.
- Create a safe environment implementing practices that promote safety, stability and a sense of control for individuals who may have experienced trauma.
Proactive Interventions for Opioid Usage Training
- Self directed online course to cover use of opioid epidemic and how to care for overdose patients
- First Aid for Opioid Overdose how to administer naloxone to reverse the effects of an overdose
Certification
- Crisis Training for Employees non restraint certification
- Being Trauma -Informed
- CPR/First Aid/AED
Timeline
Behavioral Specialist
Pacific Clinics
07.2023 - Current
Direct Support Professional
Kavere Services
06.2019 - 01.2024
Bachelor of Arts - Child Development
California State University, CA