Bora Serugaba
Sioux Falls,SD
Summary
Dedicated Direct Support Professional skilled in behavior monitoring, crisis intervention, and personalized care. Committed to enhancing client well-being through accurate documentation and adherence to safety protocols.
Overview
6
6
years of professional experience
Work History
Direct Support Professional
Dakotabilities
Sioux Falls, South Dakota
02.2025 - Current
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Accompanied individuals on outings to promote independence and integration into the community.
- Maintained clean and well-organized environment for client happiness and safety.
- Followed care plan and directions to administer medications.
- Assisted individuals in learning and developing new skills.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Used approved crisis intervention techniques in emergency situations.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Assisted with planning and coordination of activities and outings based on individual needs.
- Documented current patient information to update vital signs, behaviors, and eating habits.
- Reported changes in client condition to administrators, facilitating nursing intervention.
- Collaborated with other staff members to develop individualized service plans for each participant.
- Tracked and reported clients' progress based on observations and conversations.
Patient Care Technician
Sanford Health
Fargo, North Dakota
01.2020 - 06.2025
- Assisted patients with daily activities, enhancing overall comfort and well-being during care.
- Monitored patient conditions by observing physical and emotional changes, reporting significant findings to nursing staff.
- Maintained accurate clinical documentation to ensure comprehensive patient records and facilitate care continuity.
- Ensured compliance with infection control practices, contributing to a safe healthcare environment.
- Collaborated effectively with healthcare team members, promoting integrated patient care approaches.
- Supported patient mobility by employing proper techniques and equipment, reducing the risk of injury.
- Educated patients and families on care plans and health maintenance, fostering informed decision-making.
- Responded promptly to patient inquiries and concerns, enhancing satisfaction and trust in care.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Provided direct patient care and assistance to healthcare team members.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Helped create a safe environment by following infection control policies.
- Responded quickly in emergency situations by providing appropriate first aid measures.
Education
T.T C Kirambo
RwandaSkills
- Behavior monitoring
- Medication administration
- Crisis intervention
- Personal care assistance
- Documentation accuracy
- Patient safety protocols
- Problem solving
- Trust building
- Health and safety requirements
- Housekeeping tasks
- Progress documentation
- Hygiene assistance
Timeline
Direct Support Professional
Dakotabilities
02.2025 - Current
Patient Care Technician
Sanford Health
01.2020 - 06.2025
T.T C Kirambo