Boris Cruz
Summary
Dynamic education professional with proven expertise in program coordination, grant management, and data-driven operations. Skilled in streamlining complex processes, strengthening stakeholder communication, and developing resources that enhance educator effectiveness and student outcomes.
Overview
11
11
years of professional experience
Work History
Federal Support Coordinator
Arkansas Department of Education
11.2024 - Current
- Coordinated and managed multiple statewide grant programs (High-Impact Tutoring, SOAR, Professional Learning, HQIM) by tracking implementation timelines, maintaining reporting logs, and ensuring on-time submissions from 90+ districts.
- Designed and maintained grant status dashboards and databases integrating APSCN and TRIAND student data to streamline reporting, fill gaps in district submissions, and support audit readiness.
- Developed and authored the ADE Professional Learning Grant Report FY 24–25, transforming raw program data into accessible visuals and insights for state leadership, funders, and external stakeholders.
Statewide Literacy Coach Observation Data Project (2025)
- Led the data system redesign for literacy coach observations to improve literacy instruction across all 259 Arkansas school districts.
- Developed a comprehensive data guidebook and training resources for literacy coaches, streamlined observation collection practices, and removed gaps that previously led to unrecorded or incomplete submissions.
- Designed a teacher identifier code system that serialized co-op region, district, and school identifiers, enabling anonymous but trackable teacher-level data across the state with customized data views and dashboards for district and school leadership.
Senior Operations Analyst
Over J Consulting Inc
01.2022 - 10.2024
- Administrative Leadership: Strengthened program operations by designing and implementing standard operating procedures (SOPs) for the 3 core Over J Departments: Engineering Solutions, Data Science, and Operations.
- Data & Technical Systems Expertise: Oversaw data reporting and system maintenance for organizational administration, creating SOPs for AR/AP and grant reporting processes through QuickBooks, SAP Ariba, and Agile software to ensure compliance and financial transparency.
- Problem-Solving & Program Support: Designed learning portfolios and training resources on financial procurement and cost analysis for state and federal grant processes, successfully addressing challenges in RFP submissions, project funding, and portfolio cost management.
Associate Teacher
Upward Bound- Math & Science Program
09.2021 - 01.2022
Integrated mathematics lessons applied to classroom curriculum during Saturday School and designed math help sessions through the semester for high school students. Encouraged students to reach academic goals and aspire to higher academic achievements after graduation, by creating study plans that would focus on the requirements needed to attend their “dream university.”
Compliance Specialist
PerfectVision Satellite
07.2020 - 09.2021
- Conducted comprehensive analysis and generated quarterly reports that translated data findings into actionable insights. Created compliance SOP to resolve data-related issues, maintaining high standards of accuracy and compliance.
- Applied technical expertise in data processing, satellite onboarding, and compliance system maintenance. Utilized Microsoft Axapta with Salesforce for detailed reporting, created pivot tables to generate Master Project Pipeline Spreadsheets.
- Coordinated with satellite partners to fulfill companywide compliance reporting obligations and support B2B customer relationships with providers.
- Provided strategic recommendations to AT&T, Verizon, and Spectrum management teams, identifying optimizations for program performance, exceeding client expectations through detailed performance analysis.
Senior Learning Instructor (Assistant Director)
Mathnasium Learning Center
01.2019 - 03.2020
Create open dialogue with Director and Families to increase student performance in mathematics. Managed paperwork and overall office administration operations. Answered incoming calls, processed requests, and relayed messages to appropriate Director. Communicated proactively with Instructors, immediately explained issues, and teamed up appropriate solutions. Enhanced efficiency of Director work by organizing resources, records, and supervised personnel to meet the demands for curriculum retention in tutoring sessions. Kept team efficient and on-task by maintaining Monthly Instructor meetings for learning center to discuss student performance and alignments to Mathnasium learning plan. Precise Data entry into Homebase, Excel spreadsheet, and additional Mathnasium software for clientele management. Organized documentation and progress notes for learning sessions. Assisted Director in all aspects of Day-to-Day business operations.
Financial Aid Advisor (instructor)
California Student Opportunity and Access Program (CSULB)
10.2018 - 12.2019
Elevated the accessibility of information on postsecondary education (College & Trade school) and financial aid available for students in under resourced communities. Nurtured pathways to outstanding academic opportunities among economically challenged and underserved students. As a CAL SOAP instructor, we primarily focused on high schools with low college participation rates to increase awareness and participation in postsecondary education. Demonstrated the variety of pathways to a better education these students can utilize to succeed in their careers, regardless of their origins. Effortless communication of programs and all available funding to parents/guardians in supporting their child to attend desired Universities and Trade colleges.
ASI Chairman
CSULB ASI
09.2018 - 10.2019
Directed ASI & student efforts to increase funding through organizing CSULB events, create open resources for students with children, and raised awareness of the benefits of having such institutions available for children at distinguished universities to create more pathways for children towards higher education.
Level 3 Adult Instructor
Long Beach City College Math Success Center
08.2014 - 10.2018
- Assisted and accommodated Department of Mathematics faculty in lecture, explore curriculum retention for students enrolled in mathematics courses.
- Experience with communication and practice in establishing comfortable environment for Professors to rely on and refer to for support in student learning.
- Created optimal learning sessions and course reviews for all LBCC math students. Oversaw multiple classes of up 40 students in Calculus series, Differential Equations, and advanced Algebra.
- Created comfortable relationships within the learning session allowing students to vocally explain mathematical concepts and ask for clarification on any subject matter. Provided clarification on concepts while demonstrating additional examples for student engagement and confidence on course assessments.
Skills
- Grant & Program Management: Experienced in overseeing state and federal program processes, reporting, and compliance
- Data Systems & Reporting: Skilled in Excel, Google Forms, JotForm, Airtable, and database integration to streamline data collection, analysis, and program tracking
- Resource Development: Designed training guides, toolkits, and public-facing resources using Canva and Adobe Design to support educators and stakeholders
Languages
Spanish
Timeline
Federal Support Coordinator
Arkansas Department of Education
11.2024 - Current
Senior Operations Analyst
Over J Consulting Inc
01.2022 - 10.2024
Associate Teacher
Upward Bound- Math & Science Program
09.2021 - 01.2022
Compliance Specialist
PerfectVision Satellite
07.2020 - 09.2021
Senior Learning Instructor (Assistant Director)
Mathnasium Learning Center
01.2019 - 03.2020
Financial Aid Advisor (instructor)
California Student Opportunity and Access Program (CSULB)
10.2018 - 12.2019
ASI Chairman
CSULB ASI
09.2018 - 10.2019
Level 3 Adult Instructor
Long Beach City College Math Success Center
08.2014 - 10.2018
Similar Profiles
Damaris TomlisonDamaris Tomlison
Public School Program Coordinator at Arkansas Department of EducationPublic School Program Coordinator at Arkansas Department of Education
Belinda BrooksBelinda Brooks
Special Education Teacher at Arkansas Department of EducationSpecial Education Teacher at Arkansas Department of Education
Faith MorrisFaith Morris
Grants Manager at Arkansas Department of EducationGrants Manager at Arkansas Department of Education
Jonathan MatulaJonathan Matula
<ul> <li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li> <li>Department of Agriculture (USDA) and the U.S</li> <li>Department of Homeland Security (DHS)</li> <li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li> <li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li> <li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li> <li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li> <li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li> <li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li> <li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li> <li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li> <li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li> <li>Implemented quality control measures throughout each stage of a project's lifecycle.</li> <li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li> <li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li> <li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li> <li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li> <li>Trained junior staff on best practices for managing multiple projects simultaneously.</li> </ul> at Defense Contracting Activity, LLC<ul> <li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li> <li>Department of Agriculture (USDA) and the U.S</li> <li>Department of Homeland Security (DHS)</li> <li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li> <li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li> <li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li> <li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li> <li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li> <li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li> <li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li> <li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li> <li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li> <li>Implemented quality control measures throughout each stage of a project's lifecycle.</li> <li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li> <li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li> <li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li> <li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li> <li>Trained junior staff on best practices for managing multiple projects simultaneously.</li> </ul> at Defense Contracting Activity, LLC
Qianté FerrazQianté Ferraz
Record Support Associate II (Federal Contractor) at Xtreme Solutions IncRecord Support Associate II (Federal Contractor) at Xtreme Solutions Inc