Boris Farmer
Burke,VA
Overview
6
6
years of professional experience
Work History
Membership Manager
Onelifefitness
08.2023 - 12.2023
- Enhanced member engagement by developing and implementing targeted
- Analyzed membership data to identify trends and opportunities for growth, informing future strategy decisions.
OTR Truck Driver
Salif/Lani LLC
02.2021 - 06.2023
- Increased on-time deliveries by planning efficient routes and maintaining regular communication with dispatch teams.
- Ensured accurate record-keeping by diligently updating electronic logs and submitting required paperwork in a timely manner.
KarePride Trucking
KarePride Trucking
04.2020 - 01.2021
- Streamlined scheduling processes for increased efficiency, resulting in reduced overtime costs.
- Developed strong relationships with clients, leading to increased repeat business and high levels of customer satisfaction.
Installation Support Technician
Ace Cash Express Corporate
11.2018 - 03.2020
- Collaborated with cross-functional teams to implement new technology solutions, improving overall support capabilities.
- Provided exceptional customer service by addressing concerns promptly and professionally, resulting in increased customer satisfaction ratings.
Customer Service Engineer
Cogent
11.2017 - 03.2019
- Provided top-notch customer support, ensuring timely resolution of complex technical issues.
- Managed high-volume service calls, maintaining professionalism and delivering exceptional service under pressure.
Education
Bachelor of Science - Emergency Management
University of North Texas
Denton, TX08.1994
Skills
- Sales Strategy Development
- Marketing Campaigns
- Membership Retention
- Time Management
- Team Leadership
Timeline
Membership Manager
Onelifefitness
08.2023 - 12.2023
OTR Truck Driver
Salif/Lani LLC
02.2021 - 06.2023
KarePride Trucking
KarePride Trucking
04.2020 - 01.2021
Installation Support Technician
Ace Cash Express Corporate
11.2018 - 03.2020
Customer Service Engineer
Cogent
11.2017 - 03.2019
Bachelor of Science - Emergency Management
University of North Texas
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