Boris Navakov
Miami,The United States
Summary
Accomplished entertainment operations leader specializing in production scheduling and team management. Expertly coordinated logistics for diverse productions, ensuring 100% show readiness while directing creative teams to deliver immersive experiences for global audiences. Strong background in building industry relationships to support successful project outcomes. Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
4
4
Languages
18
18
years of professional experience
Work History
Manager, Entertainment Productions
Crystal Cruises
Miami, FL
04.2023 - 03.2026
- Providing direct communication with the Vice-President of the Crystal Cruises Entertainment Department regarding the Production shows and the Production Cast onboard.
- Managed the creative and artistic vision of the entertainment and production department across the cruise line's fleet.
- Led high-impact entertainment projects, boosting audience engagement.
- Managed production scheduling for 28 crew across 2 ships, ensuring timely execution of performances.
- Coordinated with shipboard logistics to ensure timely delivery of costumes and props, achieving 100% show readiness.
- Cultivated relationships with producers and choreographers, contributing to successful project outcomes.
- Achieved recognition for excellence in production, elevating brand reputation.
- Directed creative teams to develop immersive shows for global audiences.
Hospitality Ambassador
Tiffany & Co.
Miami, FL
11.2022 - 04.2023
- Functioned as ambassador and first point of contact for Tiffany clients, creating positive experiences from start to finish.
- Delivered exceptional guest experiences, enhancing overall satisfaction.
- Developed and nurtured relationships with clients to enhance loyalty., increasing repeat visits.
- Maintained high standards of cleanliness, ensuring a welcoming environment.
- Maintained secure environment for clients and employees, ensuring safety and comfort.
Artistic, Casting & Installing Associate
Crystal Cruises
Miami, FL
03.2021 - 11.2022
- Orchestrated casting processes for bespoke sculpture production, ensuring alignment with artistic vision.
- This role works closely with the Artistic Director, production managers, and creative teams to ensure the highest artistic quality and consistency of all onboard productions.
- Supported creative and artistic vision of entertainment and production department across cruise line fleet.
- Directed tasks of 28 team members of 28 employees, increasing crew efficiency by 100%.
- Communicated directly with Vice-President of Crystal Cruises Entertainment Department on production shows and cast onboard.
Concierge, Front Desk Associate
Connected Concierge
Los Angeles, CA
07.2020 - 03.2021
- Provided exceptional guest service, significantly improving overall satisfaction and experience.
- Managed guest relations, consistently upholding high standards of luxury service.
- Resolved complex guest queries with tact to maintain positive reputation.
- Improved check-in and check-out procedures to enhance efficiency.
- Collaborated with local businesses, enhancing guest experiences and partnerships
- Handled all Front Desk responsibilities, ensuring residents felt welcomed and community maintained a safe, comfortable environment.
Artistic, Casting & Installing Assistant
Crystal Cruises
Los Angeles, Worldwide
02.2019 - 03.2020
- Managed casting schedules to ensure timely show preparations while delivering high-quality artistic output.
- Assisted producers and choreographers in new show set-up processes, facilitating smoother transitions and enhanced performance quality.
- Supervised quality control onboard Crystal ships, ensuring choreography aligned with production standards.
- Teaching new hires the current Production shows and helping them to get ready for the ship entertainment onboard
- Worked with departments across the company, including marketing and project management, in developing new ideas, initiatives, products, and services.
Ass. Line Captain / Production Dancer
Crystal Cruises Crystal Serenity Ocean Liner
Los Angeles, Worldwide
07.2008 - 01.2019
- Delivered high-energy performances in Production shows for diverse audiences.
- Managed and supported 12 members of Production Cast during rehearsals and shows.
- Mentored junior dancers to improve technical precision and stage poise.
- Coordinated daily rehearsal schedules for all cast members to enhance stage routines.
- Managed daily performance rosters to maintain high production standards, increasing crew efficiency by 100%.
Education
Master - Teaching, School Education, Philosophy, Physiology, Choreography
State Pedagogical University of Samara
Samara, Russia12-2000
Skills
- Production Scheduling
- Show Production
- Audience Engagement
- Cruise Entertainment
- Cruise Lines
- Artistic Vision
- Artistic Collaboration
- Cross-department Coordination
- Team Leadership
- Staff supervision
- Creative Recruitment
- Vendor Negotiation
- Client Relations
- Customer Experience Management
- Training
- Problem Solving
- Production processes
- Organizational skills
- Responsible
- Hosting Services
Personal Information
- Title: Manager, Entertainment Productions
- Date of Birth: 1976-09-10
Languages
English
Full Professional
Russian
Native/ Bilingual
Spanish
Limited
French
Limited
Timeline
Manager, Entertainment Productions
Crystal Cruises
04.2023 - 03.2026
Hospitality Ambassador
Tiffany & Co.
11.2022 - 04.2023
Artistic, Casting & Installing Associate
Crystal Cruises
03.2021 - 11.2022
Concierge, Front Desk Associate
Connected Concierge
07.2020 - 03.2021
Artistic, Casting & Installing Assistant
Crystal Cruises
02.2019 - 03.2020
Ass. Line Captain / Production Dancer
Crystal Cruises Crystal Serenity Ocean Liner
07.2008 - 01.2019
Master - Teaching, School Education, Philosophy, Physiology, Choreography
State Pedagogical University of Samara