Boshae Myers
Waukegan,Illinois
Summary
Experienced with public service administration, ensuring efficient operations and policy adherence. Utilizes strong leadership and strategic planning to drive organizational improvement. Track record of effective team management and problem-solving.
Overview
21
21
years of professional experience
Work History
Senior Public Service Administrator-TA
Ann Kiley Developmental Center
09.2024 - Current
- Monitored relevant legislative developments to maintain compliance with all applicable local, state, and federal regulations governing agency operations.
- Coordinated cross-departmental teams to achieve project milestones within established deadlines.
- Strengthened the organization''s reputation as a trusted provider of essential services by upholding high ethical standards in daily operations.
- Championed diversity and inclusion initiatives within the workplace, fostering a culture of equity and respect among staff members.
- Enhanced staff productivity through targeted training initiatives and performance management tools.
- Provided leadership, guidance and support to staff members.
- Monitored program performance and outcomes for successful delivery of services.
Senior Public Service Administrator-TA
Ann Kiley Center
03.2024 - 07.2024
- Serve as working supervisor
- Responsible for overseeing all staff in the Unit
- Championed diversity and inclusion initiatives within the workplace, fostering a culture of equity and respect among staff members.
- Enhanced staff productivity through targeted training initiatives and performance management tools.
- Monitored program performance and outcomes for successful delivery of services.
- Developed and implemented training programs for staff.
Mental Health Administrator I
Ann Kiley Center
01.2020 - 03.2024
- Served as the timekeeper for the unit
- Also served as the training liaison
- Ensure all staff in my areas complete mandated and center wide trainings timely
- Served as working supervisor
- Implement discipline when needed
- Provided strategic leadership in organizational planning while working closely with executive teams.
- Enhanced staff productivity by conducting regular training sessions and performance evaluations.
- Developed and distributed employee work schedules based on operational needs and employee requests.
Residential Services Supervisor
Ann Kiley Center
08.2017 - 01.2020
- Ensure proper coverage is set and maintained for all homes in the unit
- Assist in behavioral and medical emergencies
- Ensured compliance with local, state, and federal regulations pertaining to residential properties.
- Evaluated employee performance regularly to identify areas for growth and professional development opportunities.
- Developed strong relationships with residents through regular communication and proactive problemsolving.
- Managed emergency situations effectively, ensuring the safety and well-being of residents and staff through proper communication and response protocols.
- Established a culture of safety within the department by enforcing proper protocols and providing ongoing training opportunities for staff members.
Mental Health Technician
Ann Kiley Developmental Center
10.2004 - 08.2017
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
- Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
- Improved patient well-being by providing compassionate care and support during their mental health journey.
- Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
- Empowered patients by setting realistic goals, encouraging personal growth, and celebrating achievements throughout the recovery process.
Mental Health Technician Trainee
Ann Kiley Developmental Center
10.2003 - 10.2004
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
Education
criminal justice -
Colorado Technical University
Colorado05.2009
Skills
- Effective communication
- Adaptability and flexibility
- Decision-making
- Organizational leadership
- Teamwork
- Teamwork and collaboration
- Time management
- Attention to detail
- Multitasking
- Reliability
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Senior Public Service Administrator-TA
Ann Kiley Developmental Center
09.2024 - Current
Senior Public Service Administrator-TA
Ann Kiley Center
03.2024 - 07.2024
Mental Health Administrator I
Ann Kiley Center
01.2020 - 03.2024
Residential Services Supervisor
Ann Kiley Center
08.2017 - 01.2020
Mental Health Technician
Ann Kiley Developmental Center
10.2004 - 08.2017
Mental Health Technician Trainee
Ann Kiley Developmental Center
10.2003 - 10.2004
criminal justice -
Colorado Technical University
Similar Profiles
Kandace WilliamsKandace Williams
Certified Nursing Assistant at Ann Kiley Developmental CenterCertified Nursing Assistant at Ann Kiley Developmental Center
Francine McCray-MaysFrancine McCray-Mays
Mental Health Technician 2 at Ann Kiley Developmental CenterMental Health Technician 2 at Ann Kiley Developmental Center
Tresor NgizwenayoTresor Ngizwenayo
Registered Nurse at Ann Kiley Developmental CenterRegistered Nurse at Ann Kiley Developmental Center