Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tynishia Adkins

La Mesa,CA

Summary

Customer Service Representative with over 8 years of experience in inbound/outbound telephone, sales, patient care, insurance, and dispatching. Familiar and confident with conflict resolution, major customer service software systems, payment systems, and multiline phone system.

Overview

10
10
years of professional experience

Work History

Biomedical Technician

American Red Cross
San Diego, California
04.2024 - Current
  • OSHA
  • Data Entry
  • Dispatching
  • Customer Service
  • Blood Products Processing and Storing

Mobile Forensic Phlebotomist / Law Enforcement

CA Forensic Phlebotomy
01.2023 - 04.2025
  • Collecting Evidence for Law Enforcement

Apheresis Technician /Senior Customer Service Representative Lead

StemExpress
San Diego, CA
05.2022 - 07.2023
  • Operates Specialized Equipment For Specific Blood Components
  • Procedure Trainer
  • Automated Purchases
  • Laboratory Technician
  • OSHA

Patient Care Coordinator

VITAS Healthcare
San Diego, CA
05.2016 - 07.2019
  • Answer Inbound Calls
  • Dispatching
  • Customer Service
  • HIPPA

Phlebotomy Technician/Intern

Marine Corp Recruit Depot
San Diego, CA
12.2018 - 03.2019
  • Laboratory Assistant
  • Venipunctures
  • OSHA
  • HIPPA

Customer Sales Associate

Provide Commerce
San Diego, CA
12.2014 - 02.2015
  • Virtual Assistant
  • Troubleshooting
  • Data Entry

Education

US Colleges
San Diego, CA

Skills

  • Customer Service
  • Inbound/Outbound Call Center
  • Sales
  • Patient Care
  • Insurance
  • Dispatching
  • Conflict Resolution
  • Payment Systems
  • Multiline Phone System
  • Typing
  • Data Entry
  • Attention To Detail
  • Customer Service Software Systems
  • EPIC
  • SAGE
  • ORACLE
  • Microsoft Office
  • Google Suite

Timeline

Biomedical Technician

American Red Cross
04.2024 - Current

Mobile Forensic Phlebotomist / Law Enforcement

CA Forensic Phlebotomy
01.2023 - 04.2025

Apheresis Technician /Senior Customer Service Representative Lead

StemExpress
05.2022 - 07.2023

Phlebotomy Technician/Intern

Marine Corp Recruit Depot
12.2018 - 03.2019

Patient Care Coordinator

VITAS Healthcare
05.2016 - 07.2019

Customer Sales Associate

Provide Commerce
12.2014 - 02.2015

US Colleges
Tynishia Adkins