Bossman Agyei
East Hartford,CT
Summary
Ambitious, career-focused job seeker, motivated to obtain an entry-level computer support specialist position to help launch career while achieving company goals. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Tooling Coordinator
Hydro Honing Laboratories Inc/Peening Technologies
East Hartford, CT
01.2024 - Current
- Liaise between Engineering and Production on tooling designs, set up, and tooling repairs.
- Pull tooling for inspection and next-day operations.
- Instruct production personnel on how to properly label tooling and prepare tooling for storage.
- Performs daily audits on tooling and almen fixtures.
- Design tooling with Solid Edge and print them with a 3D printer.
- Run first article parts.
- Install and set up printers on the production floor.
- Train and assist production personnel with IT-related issues.
- Modified existing software systems to enhance performance and add new features.
Lead Operator
Hydro Honing Laboratories Inc/Peening Technologies
East Hartford, CT
10.2020 - 01.2024
- Coach, trains, and develops operators.
- Performs first piece and in-process inspection.
- Help maintain daily flow of the shop and ensure on-time deliveries.
- Review technical plans and travelers for completion.
- Oversee area machine maintenance and upkeep, reporting maintenance issues.
- Provides coverage for the shipping department after hours.
Machine Operator/Setup Man
Hydro Honing Laboratories Inc/Peening Technologies
East Hartford, CT
04.2017 - 10.2020
- Sets up and operates machines.
- Tended to multiple machines at once, monitoring operations and adjusting settings to maintain production levels.
- Monitored machine operation and verified performance met production requirements.
Machine Operator
Kelly Services
East Hartford, CT
08.2016 - 04.2017
- Set up and run high speed printers.
- Met or exceeded target for on-time customer shipments.
- Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists.
Education
Associate of Science - IT Support Specialist
CT State Community College Capital
Hartford, CT05-2024
Bachelor of Science - Human Resources Management
University Of Ghana
Accra, Ghana05.2016
Skills
- Networking
- Troubleshooting
- IT Hardware Support
- Software Installation
- Help Desk Support
- Microsoft Windows and Office
- IOS support
- Customer Service Support
- Web Designing
- Organizational Skills
Certification
- Peening Level 2, Electronic Inc. (Peening Technologies) - 2019
- Computer Science, The Hour of Code - 2016
- University Of Ghana Computing Systems, Computer Driving License - 2013
Accomplishments
- Certificate Of Recognition for Outstanding Job Performance, 2024 - Peening Technologies
Timeline
Tooling Coordinator
Hydro Honing Laboratories Inc/Peening Technologies
01.2024 - Current
Lead Operator
Hydro Honing Laboratories Inc/Peening Technologies
10.2020 - 01.2024
Machine Operator/Setup Man
Hydro Honing Laboratories Inc/Peening Technologies
04.2017 - 10.2020
Machine Operator
Kelly Services
08.2016 - 04.2017
Associate of Science - IT Support Specialist
CT State Community College Capital
Bachelor of Science - Human Resources Management
University Of Ghana
- Peening Level 2, Electronic Inc. (Peening Technologies) - 2019
- Computer Science, The Hour of Code - 2016
- University Of Ghana Computing Systems, Computer Driving License - 2013
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