Bosun D Bashorun

• Participated in application unit testing, multiple integrated testing and end user acceptance testing.
• Maintained assigned application’s build, upgrades, optimization, and updates.
• Gathered information as needed from Clinical Clients.
• Participated in Go-Lives at client sites.
• Workflow analysis and system design.
• Triaged and resolved issues as necessary to facilitate prompt response and resolution.
• Worked on PRD tickets and issues.
• Conducted assessment report for Go-Live.
• Managed E-learning training sessions.
• Coordinated with IT staffs, department heads, and end users as required, to collect, analyze and document business requirements and workflows.
• Executed many other duties as assigned or needed.

• Participated Clinical Documentation Training and Activation Support at Hackensack UMC.
• Delivered Epic application instructions and training In-person training via classroom and Virtually based on Adult Learning Principles.
• Ensured all end users were properly trained and were able to demonstrate proficiency in the
  EPIC Application System prior to gaining access to the production environment.
• Attended Weekly meetings to discuss the progress of all Employee Training.
  Participated in Epic Upgrades Revisions and Analysis.
• Participated in Epic Upgrades Revisions and Analysis.
• Collaborated with the IT Instructional Designers and management in curriculum
  development.

• Supported Nurses in Rooming patients, documenting in rooming activity such as chief complaints, vitals, history, patient reported medications and much more.
• Assisted clinical staffs in utilizing chart review in reviewing vital information within patient's chart.
  Assisted both nurses and physicians with med reconciliation.
• Instructed front desk staffs on how to attach Insurances and Guarantor Accounts to an Existing Appointment or/and a new one
• Contributed to the development of training materials, playgrounds/practice environments.
• Adhered to HMH Organizational competencies and standards of behavior and Executed many other duties and/or projects as assigned

• Educated front desk on how to Check-In, Check-out, collect necessary documents from patients to Make appointments and keep their files up to date via the system
• Assisted in creating Workers Compensation or No Fault account for Patients in regards to accidents
• Instructed front desk staffs on how to attach Insurances and Guarantor Accounts to an Existing Appointment or/and a new one
• Supported on Canceling and rescheduling Appointments as needed by the front desk staffs
• Supported Managers on how to run daily Reports for their respective departments such as Confirm, Wait list and many more.
• Served as a liaison between the Command Center and end users to communicate issue resolution and updates.

• Ambulatory Support Specialist at Hospital Sisters Health System
• Trained Providers, Nurses and support staffs the overview and in-depth knowledge of 2017 Ambulatory version
• Trained Physicians overview of their provider schedule and the utilization
• Educated physicians on creating Progress Notes and also using NoteWriters, Macros, Smartphrases and the likes
• Supported Nurses in Rooming patients, documenting in rooming activity such as chief complaints, vitals, history, patient reported medications and much more.

• Accounting Close (Monthly, Quarterly, Annual)
• Financial Reporting & Analysis
• Audits
• Balance Sheet Reconciliation
•Created financial portfolios for clients.
• Bank Reconciliations
• Assessed budget plans and present costs to forecast trends and recommend changes.
• Protected company assets with strategic risk management approaches.