Summary
Overview
Work History
Education
Skills
SPORTS AND NETWORKING
Languages
Timeline
Generic

BOTAN ABDULLATIF

NASHVILLE,TN

Summary

Proven track record of enhancing customer satisfaction and streamlining operations, as demonstrated at TJ MAX AND HOME GOODS. Skilled in inventory management and customer service, adept at problem-solving and teamwork. Improved performance through continuous learning and adaptability, excelling in fast-paced environments. Achieved significant improvements in efficiency and customer engagement. Motivated Apprentice with expertise using equipment, hand tools and power tools to complete tasks quickly and accurately. Committed to bringing hardworking mentality and mechanical skills to workplace. Flexible individual willing to work long hours.

Overview

1
1
year of professional experience

Work History

Apprentice

Enterprise Solution
06.2024 - 08.2024
  • Worked under guidance of experienced professionals to learn trade best practices and techniques.
  • Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
  • Enhanced practical skills by assisting experienced professionals in various tasks.
  • Adhered to company policies, procedures, and safety guidelines during daily work activities.
  • Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
  • Learned wide range of simple and complex techniques from on-the-job training.
  • Observed experienced professionals in action, gaining valuable insights into best practices within the field.
  • Exhibited strong work ethic by consistently arriving on time, completing tasks diligently.
  • Prepared worksite by setting up required tools and supplies.
  • Received constructive feedback from mentors, leading to improved performance and increased knowledge.
  • Maintained detailed records of apprenticeship activities, tracking progress toward learning objectives.

Sales Associate

TJ MAX AND HOME GOODS
10.2023 - 06.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Prioritized helping customers over completing other routine tasks in store.

Education

High School Diploma -

JOHN OVERTON HIGHT SCHOOL
NASHVILLE
05.2025

Skills

  • Problem-Solving
  • Teamwork and Collaboration
  • Time Management
  • Safety awareness
  • Customer Service
  • Attention to Detail
  • Safety understanding
  • Work Prioritization
  • Creativity and Innovation
  • Work Site Organization
  • Power and hand tool expertise
  • Installation and repairs
  • Inventory Tracking
  • Supply Stocking and Storage
  • Quality Inspections
  • Shipment Receiving
  • Excellent Communication
  • Organizational Skills
  • Multitasking Abilities
  • Task Prioritization
  • Active Listening
  • Multitasking
  • Team building
  • Joining work
  • Decision-Making
  • Problem-solving abilities
  • Reliability
  • Team Collaboration
  • Effective Communication
  • Self Motivation
  • Interpersonal Skills
  • Professionalism
  • Continuous Improvement
  • Adaptability
  • Professional Demeanor
  • Problem-solving aptitude

SPORTS AND NETWORKING

I workout to keep a healthy body and mind

Languages

kurdish
Native or Bilingual

Timeline

Apprentice

Enterprise Solution
06.2024 - 08.2024

Sales Associate

TJ MAX AND HOME GOODS
10.2023 - 06.2024

High School Diploma -

JOHN OVERTON HIGHT SCHOOL

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