ZDAYNE FIERRO

• Followed safety protocols and safe use of protective gear to prevent injury to self and others.
• Responded immediately to calls from personnel to clean up spills and wet floors.
• Replaced and refilled paper towel and toilet paper dispensers for users convenience.
• Reported damages and hazardous conditions to management for further action.
• Used power scrubbing and waxing machines to scrub and polish floors.
• Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
• Have done Fire Watch and completed training for training Fire Watch.
• Performed and applied spread sheets to maintain correct amount of supplies and inventory with in the custodial group.
• Worked on the Chirp system to maintain the location and distributions of chemical.
• Working with supervisor and waste ops personal to ensure the proper disposal of containers.
• Checked in and out chemicals to the correct location with in the plant.
• Ordering inventory with multiple approved

companies and organized the distributions of material/ chemicals to team mates.

• Maintained and coordinated the removal and replacement of empty and full

drums(containers/barrels) with waste ops.

• Help keep up with current training list needs.
• Keeping up with JSHA.
• Excess material for old scrubbers (SAP) software.
• Monitoring /coordinating the locating and ordering of all custodial material/ chemicals.
• Identifying the 5s process and removal of excess material equipment.

• Collecting all documentation and information from our borrowers
• Complete communication with both the Loan Officer and borrowers
• Answer phone and questions about the loan process to all parties involved
• Sending out emails and keeping agents in the loop about loan
• Reaching out to different agency collecting binders, title work, verification of employment, etc
• Overseeing that loan through the closing Process
• Get the conditions cleared
• Double-checking the guidelines to make sure we are meeting the requirements
• Scanning documents into encompass
• Sending out letters of explanations to be signed through Docusign
• Checking if we receive the right documentation from the borrower
• Working very closely with the processor to get loans closed.
• Developing memos and tracking documents needed in the closure of the loan.
• Assisted in taking notes with in our staff meetings.

• Set up and activated customers accounts
• Informed customers about billing procedures, processed payments and provided payments option set up assistance
• Assessed customer needs and upsold products and services to maximize sales
• Created and implemented process improvements to reduce workloads and bolster callback efficiency
• Delivered service and support to each customer, paving the way for future business opportunities
• Escalated customer concerns, store issues, and inventory requirements to supervisors
• Made outbound calls to obtain account information
• Documented conversations with customers to track requests, problems, and solutions
• Cleaned and maintained office sanitary.
• Coordinated the ordering of inventory and supplies for the office.

• Lead student study groups in order to improve academic achievement for students
• Communication and interpersonal skills
• Exercise good judgement are required
• Work effectively and harmoniously with student
• Ability to instruct a small groups of student.

• Cleaning kitchen, restrooms, living areas, dens, and rooms.
• Office building dusting, vacuuming, polishing, and disinfecting all surfaces.
• Dusting, sweeping, mopping, and sanitizing
• Disposing of trash and replacing trash bags
• Washing windows, ceiling fans, and air vents
• Utilizing correct chemicals.
• Ordering the chemicals and material need to for each task.
• Help check inventory and replenishing material.