Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bouchra Hissi

Jacksonville,FL

Summary

Detail-oriented professional with experience in food service and hospitality. Known for strong teamwork and customer service abilities, ready to leverage expertise to enhance guest experiences and operational efficiency.

Overview

9
9
years of professional experience

Work History

Breakfast Attendant

Townplace Suites Marriott
Jacksonville, FL
02.2024 - Current
  • Prepared and presented breakfast offerings, ensuring quality and presentation standards were met.
  • Maintained cleanliness and organization of dining area, enhancing guest satisfaction and experience.
  • Assisted guests with dietary restrictions, providing personalized service to accommodate needs.
  • Stocked food items and supplies efficiently, ensuring availability during peak breakfast hours.

Front Desk Receptionist

Sheraton Hotel & Resorts
Jacksonville, FL
03.2023 - 02.2024
  • Managed front desk operations, ensuring efficient check-in and check-out processes.
  • Provided outstanding customer service, addressing guest inquiries and resolving issues promptly.
  • Coordinated room assignments and special requests to enhance guest experiences.
  • Utilized hotel management software to maintain accurate reservation records and billing information.

Patient Care Technician

DaVita
Douglasville, GA
11.2021 - 05.2022
  • Monitored patient vital signs and reported changes to nursing staff.
  • Assisted in patient mobility, ensuring comfort during procedures.
  • Maintained cleanliness and organization of treatment areas and equipment.
  • Supported nursing team with routine patient care tasks effectively.

Cashier

Sam's Club
Atlanta, GA
01.2019 - 09.2019
  • Processed customer transactions efficiently using point-of-sale systems.
  • Provided exceptional customer service, resolving inquiries and enhancing satisfaction.
  • Maintained accurate cash drawer, ensuring accountability during shifts.
  • Assisted in training new cashiers on operational procedures and best practices.

Cashier

Moisha's Discount Supermarket
Brooklyn, NY
07.2017 - 10.2018
  • Worked with team members to improve checkout speed and efficiency.
  • Monitored inventory levels at registers
  • Greeted customers entering store and responded promptly to customer needs.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

Medicine

Oum Al Banin
Morocco
1995

Skills

  • Cash handling proficiency
  • Food safety
  • Teamwork and collaboration
  • Customer service
  • POS system operation
  • Time management
  • Conflict resolution

Timeline

Breakfast Attendant

Townplace Suites Marriott
02.2024 - Current

Front Desk Receptionist

Sheraton Hotel & Resorts
03.2023 - 02.2024

Patient Care Technician

DaVita
11.2021 - 05.2022

Cashier

Sam's Club
01.2019 - 09.2019

Cashier

Moisha's Discount Supermarket
07.2017 - 10.2018

Medicine

Oum Al Banin