Bouchra Sad
Palatka,FL
Summary
Highly skilled Sales Specialist with comprehensive background in business-to-business sales. Proven ability to develop relationships, negotiate deals and increase company revenue. Strengths include strategic planning, team leadership and solution selling. Previous roles led to significant growth in market share through successful sales strategies. Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
2
2
years of professional experience
Work History
Professional Sales Specialist
Lowes Home Improvment
Palatka, Florida
06.2023 - 09.2025
- Assisted customers in selecting home improvement products and tools.
- Demonstrated product features and benefits to enhance customer understanding.
- Processed customer transactions accurately and efficiently at checkout.
- Managed inventory levels by restocking shelves and organizing displays.
- Collaborated with team members to maintain store cleanliness and organization.
- Provided expert advice on home improvement projects to customers.
- Trained new staff on sales techniques and product knowledge.
- Resolved customer inquiries and complaints with professionalism and care.
- Organized promotional events to increase brand awareness.
- Developed and implemented sales strategies to maximize profitability.
- Advised customers on appropriate solutions based on their needs.
- Assisted in developing marketing materials such as brochures and catalogs.
- Provided product demonstrations to potential customers in a professional manner.
- Attended trade shows and conferences to promote company products and services.
- Researched industry trends to stay abreast of changes in the marketplace.
- Conducted market research to identify new opportunities for products or services.
- Maintained accurate records of customer interactions using CRM software.
- Responded promptly to customer complaints and requests for service.
- Identified areas for improvement within current processes or procedures.
- Created and maintained customer relationships to ensure repeat business.
- Tracked inventory levels of products and services offered by the company.
- Followed up on inquiries from prospective clients in a timely fashion.
- Conducted market analysis to identify new opportunities for growth.
- Established and managed key accounts with corporate customers.
- Prepared sales reports detailing progress against targets for management review.
- Generated leads through cold calling, email campaigns, networking.
- Managed daily operations of the sales team including setting goals and objectives.
- Analyzed data from customer surveys and feedback forms.
- Monitored competitor activities and adjusted pricing accordingly.
- Exceeded company sales goals for new policies.
- Upsold products to policyholders and potential new clients.
- Offered policy guidance and management to promote asset protection.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Greeted and assisted customers to foster positive experiences.
- Produced sales documents, finalized deals and filed records.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Operated register, handled cash and processed credit card transactions.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Replenished and arranged items to maintain appearance.
- Reset store displays for special events and seasonal merchandise changes.
- Recognized security risks to properly handle situations.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Analyzed sales space capacities based on system parameters, securing high stock availability.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
Education
Child Growth And Development - Child Growth And Development
St Johns River College
Palatka, FL07-2012
Computer Programing - Computer Programing
Al Akhyar
Casablanca, Morocco07-2004
GED -
St Johns River College
Palatka, FLSkills
- Product knowledge
- Sales strategy
- Customer relationship management
- CRM software
- Market research
- Inventory management
- Team collaboration
- Effective communication
- Problem solving
- Conflict resolution
- Training and development
- Time management
- Upselling strategies
- Buyer persona identification
- Sales planning
- Inside sales
- CRM software proficiency
- Closing techniques
- Client service
- Product presentation
Timeline
Professional Sales Specialist
Lowes Home Improvment
06.2023 - 09.2025
Child Growth And Development - Child Growth And Development
St Johns River College
Computer Programing - Computer Programing
Al Akhyar
GED -
St Johns River College