Summary
Overview
Work History
Education
Skills
Timeline
AccountManager

BOUCHRA SETTOUTI

Staten Island,NY

Summary

Working by Zoom, remotely,and Microsoft Office, Experienced in completing high-quality, efficient work to showcase specific locations and support [Type] project needs. Successful at understanding gathered information from diverse sources. Fast learner with expertise in [Software]. Detail-oriented [Job Title] knowledgeable about digital cartographic principles. Hardworking, diligent, and driven to take on multiple tasks with little supervision. Experienced survey professional in diverse environments to perform efficient field surveying work. Skilled in using theodolite and laser equipment while meeting local standards. Detail-oriented and conscientious with a superior work ethic. Energetic [Type] professional with skills in [Software], time management, and team collaboration. Smart professional effective in operating land survey equipment and reviewing digital images supporting project planning. Energetic [Type] professional with skills in [Software], time management, and team collaboration. Smart professional effective in operating land survey equipment and reviewing digital images supporting project planning. Experienced survey professional in diverse environments to perform efficient field surveying work. Skilled inusing theodolite and laser equipment while meeting local standards. Detail-oriented and conscientious with asuperior work ethic. Energetic [Type] professional with skills in [Software], time management, and team collaboration. Smart professional effective in operating land survey equipment and reviewing digital images supporting project planning. Experienced survey professional in diverse environments to perform efficient field surveying work. Skilled in using a theodolite and laser equipment while meeting local standards. Detail-oriented and conscientious with a superior work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

Overview

27
27
years of professional experience

Work History

SURVEY TECHNICIAN

MTA Metro-North Railroad
05.2022 - 05.2023
  • GCT inbound counts, GCT outbound counts, On-board/ON-OF counts, Station counts, Count the number of passengers onboard the train getting on or off at Grand Central Terminal(GCT) using mechanical hand-tally counter, Distribute and collect ridership survey questionnaires onboard trains at stations

Clerical Assistant

New York City Of Parks Recreation Center
06.2014 - 12.2014
  • Greets walk-in clients, answers inquiries, and is responsible for the sign-in sheet, Answer telephone recorded messages and direct calls to the appropriate personnel, Perform a variety of clerical tasks including filing, faxing, and photocopying, Organize all incoming and outgoing mail and distribute internal memos and notices, Input information into a computerized database
  • Scheduled and coordinated travel arrangements for office staff members.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Prioritized daily tasks effectively to meet deadlines consistently without compromising quality or detail.
  • Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
  • Expedited project completion by assisting with research and gathering necessary information for various initiatives.
  • Improved office efficiency by troubleshooting technical issues with computers and printers before escalating to IT support when needed.
  • Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
  • Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
  • Assisted with the preparation of financial reports, contributing to well-informed budgetary decisions.
  • Tracked and analyzed expenses for department's funds and budget and submitted updated reports.
  • Collaborated with other clerical staff on special projects, improving overall office performance.
  • Managed relational database to store information for reference, reporting, and analysis.
  • Assisted clients with using library catalogs and software, providing training, and answering questions.
  • Processed invoices and expense reports accurately and efficiently to maintain up-to-date financial records.
  • Supervised and trained interns and created job manuals for support staff.
  • Set up offices and put together all HR documentation for new staff members.
  • Streamlined office processes by organizing and maintaining efficient filing systems.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Supported staff on special assignments and ad hoc projects.
  • Prepared and edited documents to produce precise, accurate and professional communication.

Administrative Assistant

Med View
04.2009 - 01.2013
  • Organized and analyzed case notes and data in a system of databases, Referred the appropriate team members to review and edit the data, Modified information to reflect the most accurate, up-to-the-moment status in a clear and concise manner, Served as a central point person Performed general office duties (typing, filing, screening calls, scanning, and taking messages)

Retention Associate

Amerigroup Community Health Care
05.2006 - 04.2008
  • Entered data and created documents to accommodate different purposes, Prioritized and maintained client information, Adjusted mode of client contact to suit different needs (in person, location, telephone, mail), Build a base of clients through the use of superior sales and outreach methods

Control Supervisor

Rajicompany
01.1996 - 01.1998
  • Supervised 40 employees with daily duties and evaluated individual performance, Monitored, recorded, and supervised activities and analyzed production rates, Inspected products for defects with thorough attention to detail, Performed payroll and billing duties
  • Completed logs and reports detailing production data such as volume, materials used, and quality assurance results, helping management make accurate operational decisions.
  • Monitored staff organization and suggested improvements to daily functionality.
  • Reported production malfunctions to managers and production supervisors.
  • Evaluated interactions between associates and customers to assess personnel performance.
  • Implemented safety standards and protocols to maintain a safe working environment for all employees.
  • Inspected products and worker progress throughout production.
  • Collaborated with other departments for cross-functional project management, ensuring timely completion of tasks.
  • Managed inventory and supply chain functions for production materials and equipment.
  • Established and tracked quality department goals and objectives.
  • Created and maintained schedules and provided internal support for manufacturing teams.

Education

Community Health Services

College Of Staten Island
Staten Island, NY
01.2023

Social Services

CUNY College Medger Ever College
Brooklyn, NY
01.2005

Skills

  • Fluent in Arabic, French, and English
  • Proficient in Microsoft Office Suite, database software (LTC, WMS, VAU, HCSP, MRT), data entry
  • Customer service, sales, communication, outreach, working as part of a cohesive team, undertaking special projects, time management, commitment to quality
  • CHW, Motivational interviewing, CPR, BLS, Outreach, FPH, MAP, WIC, VTC, Educating the community about health issues and resources, lesson advocate
  • Micro
  • Information Collection
  • Land boundary description
  • Metadata recordkeeping
  • Client Communication
  • Environmental assessment
  • Resource Management
  • Customer Service
  • Organization
  • Microsoft Word
  • Computer Skills
  • Data Entry
  • MS Office
  • Remote Office Availability
  • Problem Resolution
  • Networking

Timeline

SURVEY TECHNICIAN

MTA Metro-North Railroad
05.2022 - 05.2023

Clerical Assistant

New York City Of Parks Recreation Center
06.2014 - 12.2014

Administrative Assistant

Med View
04.2009 - 01.2013

Retention Associate

Amerigroup Community Health Care
05.2006 - 04.2008

Control Supervisor

Rajicompany
01.1996 - 01.1998

Community Health Services

College Of Staten Island

Social Services

CUNY College Medger Ever College
BOUCHRA SETTOUTI