Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
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BOUNNAY CHANTHAKHAM
Open To Work

BOUNNAY CHANTHAKHAM

Chandler,USA

Work Preference

Desired Job Title

Semiconductor Mechanical/Environmental TechnicianQuality ControlFarmers Market VendorKitchen AssistantWarehouse Assistant

Work Type

Full Time

Location Preference

On-SiteRemote
Location: Chandler, USAChandler, AZ
Open to relocation: Yes

Important To Me

Career advancementWork-life balanceHealthcare benefits401k matchStock Options / Equity / Profit SharingPaid sick leavePaid time off

Summary

Detail-oriented professional skilled in customer engagement and quality assurance. Combines hands-on experience in customer service and technical roles to enhance operational efficiency and ensure compliance with industry standards.

Overview

20
20
years of professional experience

Work History

Semiconductor Mechanical/Environmental Technician

HF-Tech
Chandler, Arizona
02.2026 - Current
  • Executed all activities in clean room environments, adhering to strict cleanliness protocols.
  • Performed cleaning and decontamination of non-hazardous areas while ensuring safety compliance.
  • Demonstrated extensive knowledge of confined space entry procedures to maintain safety standards.
  • Identified and resolved equipment issues through effective troubleshooting, facilitating timely repairs.
  • Collaborated with regulatory agencies to ensure compliance with environmental standards.

Quality Control

HI-Connect LLC
02.2022 - 01.2026
  • Conducted thorough technical inspections of telecommunications infrastructure to ensure compliance with client specifications and ISO 9001 standards.
  • Performed quality control checks on finished assemblies to guarantee alignment with specifications.
  • Monitored quality control procedures during loading processes, ensuring product integrity.
  • Integrated inspection data into weekly reports and punch lists, enabling swift resolution of construction discrepancies.
  • Delivered actionable feedback on processes, strengthening quality control measures.

Farmers Market Vendor

Lao Delights
Honolulu, Hawaii
03.2009 - 01.2026
  • Operated booth at farmers markets, fostering customer engagement and driving product sales.
  • Organized full-scale food preparation and booth logistics for high-traffic local markets, achieving 100% compliance with health regulations.
  • Set up and displayed merchandise at festivals and community events, maximizing visibility and attracting sales.
  • Promoted products by sharing insights on traditional flavors, connecting with diverse customer bases.
  • Accurately processed payment transactions using POS system, ensuring efficiency and quick service.

Kitchen Assistant

New Spicy House
03.2014 - 04.2023
  • Prepared ingredients, ensuring freshness for daily menu items.
  • Supported chefs by streamlining food preparation and cooking tasks.
  • Operated kitchen equipment to support food production processes.
  • Ensured cleanliness and organization of kitchen workstations and tools for optimal workflow.
  • Oversaw inventory management and stocked supplies to maintain seamless kitchen operations.

Warehouse Assistant

Sentinel Silent Alarm
07.2010 - 04.2014
  • Assisted in loading and unloading shipments at warehouse docks to ensure timely dispatch and receipt of goods.
  • Managed handling and lifting of materials of varying weights to support consistent workflow and operational efficiency.
  • Utilized pallet jacks for efficient movement of items within warehouse locations.
  • Inspected products and organized movement to designated warehouse areas.
  • Upheld cleanliness and safety standards throughout warehouse operations, contributing to a safe working environment.
  • Managed critical supply chain logistics, including vendor purchasing and technician order fulfillment.
  • Modernized equipment tracking by implementing precise Excel-based inventory databases, reducing stock discrepancies.

Tier I Technical Analyst

Hawaiian Telcom
03.2006 - 02.2009
  • Resolved complex hardware and connectivity issues for broadband and fiber-to-the-premise customers.
  • Collaborated with field technicians and NOC to diagnose alarms, reducing service outages and enhancing customer satisfaction.
  • Supported troubleshooting for network and system issues, facilitating faster response times and minimizing downtime.
  • Managed high-volume call queues and technical documentation, ensuring consistent service delivery and effective issue resolution.
  • Managed MAC addresses and VLAN routing using MPLS network tools to ensure seamless operations.
  • Documented processes and procedures for user reference to enhance operational efficiency.

Education

Bachelor of Science - Information Technology

University of Phoenix
Honolulu, HI
12-2005

Skills

  • Clean room protocols
  • Environmental compliance
  • Semiconductor safety standards
  • OSHA regulations adherence
  • Quality control
  • Quality inspections
  • Troubleshooting techniques
  • Technical systems management
  • Technical documentation
  • Help desk support
  • Inventory management systems
  • Digital inventory tracking
  • Equipment maintenance
  • Regulatory collaboration
  • Team collaboration

Timeline

Semiconductor Mechanical/Environmental Technician

HF-Tech
02.2026 - Current

Quality Control

HI-Connect LLC
02.2022 - 01.2026

Kitchen Assistant

New Spicy House
03.2014 - 04.2023

Warehouse Assistant

Sentinel Silent Alarm
07.2010 - 04.2014

Farmers Market Vendor

Lao Delights
03.2009 - 01.2026

Tier I Technical Analyst

Hawaiian Telcom
03.2006 - 02.2009

Bachelor of Science - Information Technology

University of Phoenix

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BOUNNAY CHANTHAKHAM