Inass Bounouar
Aurora,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Executive Specialist
City Of Aurora
03.2022 - Current
- Manage meeting/event logistics, including virtual access, coordination of communications among high-level internal/external meeting attendees
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Management Assistant
City Of Aurora
02.2022 - 04.2023
- Streamlined office operations by implementing efficient systems for file management and document organization.
- Enhanced team productivity with thorough training in company policies, procedures, and software applications.
- Coordinated meetings and events, ensuring seamless communication between departments and stakeholders.
- Facilitated timely project completion by tracking progress, identifying potential obstacles, and providing support to team members.
Front Office Manager
Colorado Retina Associates
02.2018 - 02.2022
- Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
- Streamlined check-in and check-out processes for faster service, resulting in higher guest satisfaction scores.
- Reduced errors in billing by accurately maintaining patient records with updated insurance information.
- Enhanced claim processing efficiency by verifying insurance coverage and obtaining pre-authorizations for procedures.
- Assisted management in implementing new policies and procedures, contributing to overall operational improvements.
Public Safety Cadet
City Of Denver
06.2016 - 12.2018
- Internship with Denver Police, Denver Fire, Denver Sheriff, and Denver Paramedic Department
- 6-month rotations with various assignments to train with Denver's Public Safety personnel
Military Police Officer
United States Air Force
06.2013 - 12.2018
- Increased security at military installations by conducting regular patrols and monitoring surveillance equipment.
- Managed traffic control operations, ensuring efficient flow of vehicles and reducing congestion on base.
- Assisted in the development of crime prevention strategies, resulting in reduced incidents of theft, vandalism, and other offenses.
Education
Bachelor of Science - Business Management
Metropolitan State University of Denver
Denver, COHigh School Diploma -
George Washington High School
Denver, CO05.2011
Skills
- Data-driven decision-making
- Document Review
- Invoice Processing
- Business Administration
- Administrative Support
- Customer Service
- Office Management
- Meeting planning
Languages
Arabic
Native or Bilingual
Timeline
Executive Specialist
City Of Aurora
03.2022 - Current
Management Assistant
City Of Aurora
02.2022 - 04.2023
Front Office Manager
Colorado Retina Associates
02.2018 - 02.2022
Public Safety Cadet
City Of Denver
06.2016 - 12.2018
Military Police Officer
United States Air Force
06.2013 - 12.2018
Bachelor of Science - Business Management
Metropolitan State University of Denver
High School Diploma -
George Washington High School
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