Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Bowala Rakkitha

La Puente

Summary

Conscientious Electronic Technician with care for identifying innovative ways to boost energy efficiency. Adept at maintain installing and repairing various electronic systems and components. Committed to delivering cost-effective electronics solutions, goal-oriented team player with a strong work ethic and the ability to quickly adapt to new and challenging workplace situation with good customer service skills.

Overview

23
23
years of professional experience

Work History

FIELD SERVICE TECHNICIAN

Entrust
03.2022 - 08.2023
  • Work on site installation, troubleshooting, repair, maintenance, and test tasks
  • Diagnose errors, technical or mechanical problems and determine proper solutions to lower the down time
  • Produce timely and detailed service reports
  • Follow all company's filed procedures and protocols
  • Cooperate with technical team and share the information with team
  • Comprehend customer requirements and make appropriate recommendations/briefings
  • Build positive relationships with customers.

Warehouse Team Lead

Lum prints
01.2020 - 01.2022
  • Leading and motivating the warehouse worker team to achieve productivity and quality goals
  • Promoting team environment and facilitates process improvement
  • Safely operate forklift, as required
  • Supervise the activities of warehouse material handlers; prioritize work assignments, allocate orders, check in & check out completed warehouse deliveries
  • Verify inventory computations by comparing them to physical counts of stock and investigate discrepancies and adjust errors.

Electrical-Electronic Repair Technician

Avnet Inc.
01.2016 - 01.2017
  • Troubleshoot repair and modify complex electronic (RF amplifier and power supply) assemblies, subassemblies and Interface boards
  • Test complex board, system, and upgrade circuit boards and assemble cases
  • Prioritize repair workload according to schedule demands
  • Set up and operate standard and non-standard testing devices
  • Inspect board and system to see that they meet QA standards
  • Build test system encasement and wire harnesses using a variety of hand and electric tools.

Maintenance and Facility Engineer

Lankarama Institute
01.2006 - 01.2016
  • Worked on emergency maintenance services for customer call
  • Maintained and repaired mechanical and electrical equipment in facility
  • Planned and implemented curriculum to promote programs
  • Help desk technician
  • Interacted with students to provide a nurturing experience in developing social skills and proper etiquette.

Electronic Repair Technician

Abans Repair Center
01.2001 - 01.2003
  • Repaired and maintained digital printers, desktop printers, washers, dryers, computers, and television sets
  • Aligned, fitted, and assembled component parts, using hand tools, power tools, fixtures, templates, and microscopes
  • Analyzed and recorded test results and prepare written testing documentation
  • Installed electrical and electronic parts and hardware in housings or assemblies using soldering equipment and hand tools
  • Read blueprints, schematics, diagrams, and technical orders to determine methods and sequences of assembly
  • Repaired, reworked, and calibrated hydraulic and pneumatic assemblies and systems to meet operational specifications and tolerances.

Education

Skills Certificate in Computer Information Technology -

Mount San Antonio College
Walnut, CA

AA in Information Technology -

Mount San Antonio College
Walnut, CA

BA in Anthropology and Study of Religion -

University of California, Los Angeles
Los Angeles, CA

AA in Psychology and Social Science -

Mount San Antonio College
Walnut, CA

Diploma in English -

Translingual College in Singapore

Diploma in Computer Information Technology -

Technological Engineering Center
Colombo, Sri Lanka

Diploma in Teaching -

National Education Institute
Colombo, Sri Lanka

BA in Social Science -

University of Peradeniya
Kandy, Sri Lanka

Skills

  • Microsoft windows, MAC, MS office
  • Exceptional organizational skills, detail-oriented accuracy in all tasks
  • Experience with ESD and 5S in ISO- 9001work environment
  • Proficient in the use of monitoring and diagnostic software
  • Experience with managing and preserving technical equipment
  • Critical thinker and problem-solving skills
  • Strong knowledge of relevant software, quality assurance methods, tools and quality manufacturing processes
  • Good communication and interpersonal skills
  • Knowledge of the organization’s product
  • Ability to present data effectively
  • Analysis, critical thinking and problem-solving skills
  • Proficient in soldering surface mount and through-hole technology
  • Experience with ESD and 5S in ISO-9000 work environments
  • Microsoft windows, MAC, MS Office
  • Computer Hardware and Network, Adobe Reader
  • Exceptional organizational skills
  • Detail Oriented

References

  • Senet Nagodagamage, Lankarama, 702 3368861
  • Panakawe Pemananda, Entrust, 347-666-2276
  • Sanjeewa, LumPrints

Timeline

FIELD SERVICE TECHNICIAN

Entrust
03.2022 - 08.2023

Warehouse Team Lead

Lum prints
01.2020 - 01.2022

Electrical-Electronic Repair Technician

Avnet Inc.
01.2016 - 01.2017

Maintenance and Facility Engineer

Lankarama Institute
01.2006 - 01.2016

Electronic Repair Technician

Abans Repair Center
01.2001 - 01.2003

Skills Certificate in Computer Information Technology -

Mount San Antonio College

AA in Information Technology -

Mount San Antonio College

BA in Anthropology and Study of Religion -

University of California, Los Angeles

AA in Psychology and Social Science -

Mount San Antonio College

Diploma in English -

Translingual College in Singapore

Diploma in Computer Information Technology -

Technological Engineering Center

Diploma in Teaching -

National Education Institute

BA in Social Science -

University of Peradeniya

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Bowala Rakkitha