Bowen Bussing
Glens Falls,NY
Summary
Enthusiastic food service and retail professional adept at delivering exceptional customer service and maintaining food and store safety standards. Recognized for effective multitasking and collaboration during peak hours. Eager to leverage strong organizational skills to support team success and enhance guest satisfaction.
Overview
5
5
years of professional experience
Work History
Snack Bar Attendant
Broadway Lanes
Fort Edward, NY
10.2025 - Current
- Provided friendly and efficient customer service to enhance guest experience.
- Operated point-of-sale system accurately for snack and beverage transactions.
- Maintained cleanliness and organization of snack bar area to ensure safety standards.
- Prepared and served a variety of snacks and beverages according to menu guidelines.
- Collaborated with team members to ensure timely service during peak hours.
- Adapted quickly to changing demands and priorities in fast-paced environment.
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
- Balanced multiple responsibilities simultaneously while maintaining excellent attention-to-detail in all aspects of the Snack Bar Attendant role.
- Enhanced customer satisfaction by providing timely and accurate snack bar services.
- Monitored inventory and notified management of deficiencies or shortages.
Sandwich Artist
SUBWAY®Restaurants
Queensbury, NY
02.2025 - 12.2025
- Crafted sandwiches according to customer specifications, ensuring quality and freshness.
- Maintained cleanliness and organization of workstations in compliance with health regulations.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Operated cash register efficiently, processing transactions accurately and handling payments.
- Trained new employees on food preparation techniques and company policies effectively.
- Implemented food safety practices, minimizing risk of contamination and ensuring compliance with standards.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Greeted guests, promoted specials, and took orders.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
Crew Member
Dunkin
Queensbury, NY
09.2024 - 02.2025
- Prepared and served high-quality beverages in fast-paced environment.
- Operated coffee machines and equipment efficiently to maintain product quality.
- Assisted customers with orders, ensuring a positive experience and prompt service.
- Maintained cleanliness and organization of work area to meet health standards.
- Collaborated with team members to optimize workflow during peak hours.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Server/Table Busser
Olive Garden
Queensbury, NY
06.2024 - 09.2024
- Delivered exceptional customer service, enhancing dining experience for guests.
- Managed order accuracy, ensuring timely delivery of food and beverages.
- Collaborated with kitchen staff to streamline food preparation processes.
- Assisted in training new servers on menu knowledge and service standards.
- Maintained cleanliness and organization of dining area to meet health standards.
- Addressed guest inquiries and resolved issues promptly to ensure satisfaction.
- Served food and beverages promptly with focused attention to customer needs.
- Supported team during peak hours, optimizing service efficiency and workflow.
- Upsold menu items effectively, contributing to increased sales revenue.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Explained menu items and suggested appropriate options for food allergy concerns.
Ride Operator
Six Flags Great Escape
Queensbury, NY
04.2024 - 06.2024
- Operated rides efficiently, ensuring guest safety and adherence to operational protocols.
- Monitored ride performance and conducted routine inspections for maintenance needs.
- Assisted in training new team members on safety procedures and operational guidelines.
- Responded swiftly to guest inquiries, enhancing overall customer satisfaction during peak hours.
- Implemented improvements to ride loading processes, reducing wait times for guests.
- Collaborated with team members to maintain cleanliness and organization within the ride area.
- Conducted thorough pre-opening checks to ensure all equipment was functioning properly.
- Facilitated communication between operations and management regarding ride status and guest feedback.
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Worked here summer of 2023 and 2024
Crew Member
Taco Bell
Queensbury, NY
01.2022 - 04.2022
- Monitored inventory levels and restocked supplies as needed for smooth operations.
- Trained new crew members on operational procedures and customer service techniques.
- Implemented suggestions for process improvements to enhance efficiency in daily operations.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Crew Member
Five Below
Queensbury, NY
09.2021 - 01.2022
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Photography and Sales Associate
Lake George Steamboat Company
Lake George, NY
06.2021 - 09.2021
- Assisted customers in selecting products, enhancing overall shopping experience.
- Maintained accurate inventory levels, ensuring product availability for customers.
- Processed transactions efficiently, improving checkout speed and customer satisfaction.
- Collaborated with team members to achieve sales targets and improve store performance.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Cashier
Hannaford
Glens Falls, NY
03.2021 - 06.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances through diligent record-keeping.
- Assisted customers with product inquiries and provided exceptional service.
- Collaborated with team members to ensure smooth store operations.
- Implemented strategies to enhance checkout speed and reduce wait times.
- Resolved customer complaints effectively, ensuring satisfaction and loyalty.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
High School Diploma - Creative Writing
SUNY Adirondack
Queensbury, NY05-2025
Skills
- Food safety
- Money handling
- Cleanliness maintenance
- Food preparation
- Sanitization
- Cash handling proficiency
- Product presentation
- POS system operation
- Team member training
- Reliable and punctual
- Organized multi-tasker
- Effective communication
- Cash handling
- Food handling
- Engaging personality
- Point of sale (POS) system operation
- Customer order fulfillment
- Payment processing
- Accustomed to shift work
- Basic math
- FLUENT IN English, ASL, Spanish
- Proven leader
- Reliable team worker
- Positive attitude
- Teamwork
- Teamwork and collaboration
- Time management
- Attention to detail
- Guest service
- Team coordination
Languages
Spanish
Limited Working
English
Native or Bilingual
Sign Language
Limited Working
Timeline
Snack Bar Attendant
Broadway Lanes
10.2025 - Current
Sandwich Artist
SUBWAY®Restaurants
02.2025 - 12.2025
Crew Member
Dunkin
09.2024 - 02.2025
Server/Table Busser
Olive Garden
06.2024 - 09.2024
Ride Operator
Six Flags Great Escape
04.2024 - 06.2024
Crew Member
Taco Bell
01.2022 - 04.2022
Crew Member
Five Below
09.2021 - 01.2022
Photography and Sales Associate
Lake George Steamboat Company
06.2021 - 09.2021
Cashier
Hannaford
03.2021 - 06.2021
High School Diploma - Creative Writing
SUNY Adirondack