Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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Boyan Damyanov

Boyan Damyanov

Schaumburg,IL

Summary

Results-driven Bachelor of Business Administration with 20 years of diverse experience. Adept at strategic planning, process development, and project management. Proven track record of successfully managing projects from conception to implementation. Skilled in vertical communication, team leadership, and technical and sales personnel training.

Overview

8
8
years of professional experience

Work History

Field Application Rep

Sensata Insights
01.2022 - Current
  • Lead internal sales and support, onboarding, and advanced support for external customers
  • Heavily involved in creating customized mix IoT product solutions (trackers, dashcams, sensors, etc.) with CANbus capable and cloud-connected devices
  • A liaison between the Product, Sales, and Installation departments
  • Recognized for prompt issue resolution and product expertise
  • Technical consultant to Field-Ops/Installation teams regarding ongoing pilots, issues in the field, and RFPs
  • Daily communication with ODMs about issues, test results, and hardware and software product evaluations
  • Part of pre-sales, new customer integration, troubleshooting, and maintaining product functionality on the company’s API
  • Review current inventory and suggest new or improved hardware & software (feature add-ons, better user experience) based on customer feedback and industry trends.
  • Enhanced company reputation by providing exceptional customer service and support.

Onboarding Manager/Field Application Engineer

SmartWitness USA
10.2018 - 12.2021
  • Successfully implemented new policies, procedures, and training practices; created a training program for installers and led training webinars
  • Streamlined project management processes improving hardware installation programs
  • Enhanced efficiency by consolidating tasks and procedures into one platform
  • Reviewed and edited hardware documentation(e.g., Installation guides)
  • Facilitated the design and implementation of Netsuite software integration for 4 departments.

Warehouse / Import Operations Specialist

RAM International
09.2017 - 03.2018
  • Organized a 20,000 sq ft bonded warehouse, optimizing cargo loading and unloading processes
  • Expanded responsibilities to import operations, involving transportation tracking and security filings
  • Improved inbound-outbound shipment efficiency through inventory system creation
  • Managed physical inventory, reducing time and personnel for receiving and expediting shipments
  • Successfully transitioned to an import role due to warehouse efficiency
  • Implemented an inventory system for tracking and quality inspecting incoming cargo.

Business Operations

GreatBuyz Corp.
01.2016 - 12.2016
  • Established and managed a successful online retail venture in collaboration with Amazon and eBay
  • Orchestrated comprehensive business operations, including inventory selection, purchasing, quality control, customer service, and returns
  • Demonstrated strategic acumen in merchandise selection and procurement planning
  • Implemented robust inventory tracking and management systems
  • Pioneered a streamlined shipping, returns, and liquidation system, significantly improving operational efficiency.

Education

B.B.A. (Managerial Sciences) -

Georgia State University, Robinson College of Business
Atlanta, GA
01.2007

High School Degree - Low Voltage Electronics

Technical School of Mechanics
Pazardjik, Bulgaria
06.2000

Skills

  • MS Office: Word, Excel, PowerPoint
  • NetSuite, FreshDesk, Jira
  • Process Improvement
  • Inventory Management
  • Project Management
  • Strategic Planning
  • Technical Troubleshooting
  • Sales Support
  • Technical Aptitude
  • Staff Training
  • Time management
  • Adaptability and flexibility
  • Product knowledge
  • Industry awareness
  • Team collaboration

Websites

Languages

Bulgarian
Native or Bilingual
English
Full Professional

Timeline

Field Application Rep

Sensata Insights
01.2022 - Current

Onboarding Manager/Field Application Engineer

SmartWitness USA
10.2018 - 12.2021

Warehouse / Import Operations Specialist

RAM International
09.2017 - 03.2018

Business Operations

GreatBuyz Corp.
01.2016 - 12.2016

B.B.A. (Managerial Sciences) -

Georgia State University, Robinson College of Business

High School Degree - Low Voltage Electronics

Technical School of Mechanics

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Boyan Damyanov