Boyd DuVall
Brookland,AR
Summary
Dedicated Install and Repair Technician bringing over 22 years of experience installing, maintaining and repairing phone, internet and special circuit lines in accordance with company rules and regulations. Careful employee always committed to safety. Proven history of productivity and reliability. Hardworking and looking to tackle new responsibilities and build upon skills in the Steel Mill industry. Outstanding analytical and perception abilities. Performance-driven individual well-versed in finding reliable solutions for issues. True team player experienced in working under extreme pressure and considered a valuable mentor to others. Brings diagnostic and technical skills and reputation for hard work. Trainable and eager to learn.
Overview
22
22
years of professional experience
Work History
Install and Repair Technichian
CenturyLink Technology
Trumann, AR
09.2007 - Current
- Maintained schedule of up to 5 appointments per day.
- Educated customers about system upkeep and operations.
- Installed and maintained services for residential customers as well as business customers of all sizes.
- Tested existing systems to find faults and locate malfunctioning components.
- Evaluated equipment to determine if it needed to be repaired or replaced.
- Used hand and power equipment for hoisting, measuring, testing and drilling of various types of installations.
- Removed all excess materials and debris from work sites.
- Maintained updated knowledge of all equipment, products and services to properly educate customers.
- Followed all company guidelines regarding safety procedures when out in field.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing and drilling of various types of installations.
Install and Repair Technichian
Ritter Communications
Marked Tree, AR
04.2000 - 09.2007
- Maintained schedule of up to 8 appointments per day.
- Educated customers about system upkeep and operations.
- Installed phone and internet for business and residential customers.
- Tested existing systems to find faults and locate malfunctioning components.
- Evaluated equipment to determine if it needed to be repaired or replaced.
- Used hand and power equipment for hoisting, measuring, testing and drilling of various types of installations.
- Followed all company guidelines regarding safety procedures when out in field.
- Maintained updated knowledge of all equipment, products and services to properly educate customers.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing and drilling of various types of installations.
- Installed new telephone systems, managed configuration and delivered end user training.
- Participated in training classes for phone and internet.
- Enhanced performance and maintained work requests, orders, prices and documents.
Cold Mill / Rolling Mill Rougher
Birmingham Steel
Memphis, TN
01.1999 - 04.2000
- Protected team members and boosted performance by operating equipment safely and in accordance with company compliance measures.
- Operated roughing mill on daily basis.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Developed and maintained courteous and effective working relationships.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Checked operational safety of assigned mill equipment to report any quality or maintenance problems or issues to supervisor.
- Determine setup specifications and install rolling equipment,for example roll stands, guides, bar turners and repeaters on rolling line, using hand tools, bars, levers and sledges.
- Reduce steel blooms, billets and slabs to specified dimensions.
- Verifies specified gauge of product using calipers.
- Conducted inspection of product to identify defects and indicate areas of removal.
- Cleared cobbles and jams with cutting torch and overhead crane.
- Maintained a clean and safe work environment by following required housekeeping and safety protocols.
Education
High School Diploma -
Marked Tree High School
Marked Tree, AR05.1989
Skills
- Safe Work Practices
- Knowledge and experience with overhead craine, cutting torch and calipers
- Training Junior Team Members
- General Housekeeping
- Configuring Devices
- Troubleshooting Systems
- Basic computer knowledge
- Willingness to learn
- Team Player
Timeline
Install and Repair Technichian
CenturyLink Technology
09.2007 - Current
Install and Repair Technichian
Ritter Communications
04.2000 - 09.2007
Cold Mill / Rolling Mill Rougher
Birmingham Steel
01.1999 - 04.2000
High School Diploma -
Marked Tree High School
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