Boyd Knight
Park Ridge,Australia
Summary
Dedicated and hardworking professional with a passion for tackling challenges and delivering results. Strong communication skills facilitate success in both team environments and independent settings. Advanced problem-solving capabilities contribute to innovative solutions, while a relentless drive and ambition make for a valuable asset to any organization. Committed to continuous growth and excellence in every endeavor.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Warehouse Supervisor
Dincel Walling
01.2022 - 09.2025
- Monitored inventory levels, conducted cycle counts, and maintained accurate stock records using inventory management systems.
- Coordinated with logistics teams to optimize shipping schedules and reduce transportation costs.
- Trained and mentored team members on best practices in inventory management and equipment handling.
- Supervised daily warehouse operations, ensuring compliance with safety protocols and efficient workflow management.
- Developed training materials for onboarding new staff, improving knowledge retention and performance consistency.
- Supervised warehouse operations by managing employees during shifts.
- Oversaw daily operations and shipping and handling processes.
Uber Eats driver
Uber Eats
01.2021 - 01.2022
- Delivered food orders efficiently, ensuring timely arrivals for customer satisfaction.
- Maintained vehicle cleanliness and functionality for safe transportation of goods.
- Communicated effectively with customers regarding order status and delivery updates.
Despatch Supervisor
Roofsafe Solutions.
07.2020 - 12.2021
- Supervised daily dispatch operations to ensure timely and accurate deliveries.
- Coordinated with teams to optimize routing and scheduling for maximum efficiency.
- Resolved customer inquiries and issues effectively, maintaining high satisfaction levels.
- Supervised team of 10 employees and provided training focused on maximizing overall performance.
- Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
- Assisted in resolving conflicts between drivers or customers when necessary, employing diplomacy skills and ensuring the best possible outcomes for all parties involved.
- Directed dispatching, routing, and tracking of 5 fleet vehicles.
Despatch Supervisor
Residential Scaffold
01.2018 - 01.2020
- Collaborated with management to establish best practices for dispatch operations.
- Supervised team of 15 employees and provided training focused on maximizing overall performance.
- Created a positive work environment through open communication channels and fostering teamwork among staff members.
- Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
- Collaborated closely with other departments within the organization to optimize workflow processes across teams.
- Reviewed standard operating procedures periodically, making recommendations for improvements based on industry best practices.
Despatch Supervisor
Metcash/IGA Distribution
01.2016 - 01.2018
- Trained and mentored new dispatch staff on company protocols and systems.
- Developed training materials that improved staff knowledge and service quality.
- Supervised team of 20 employees and provided training focused on maximizing overall performance.
- Organized regular staff meetings for information sharing purposes, addressing any issues or concerns raised by team members promptly and professionally.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Championed safety protocols within the dispatch department, conducting regular reviews of procedures and ensuring adherence to established guidelines at all times.
- Enhanced team productivity by providing ongoing training and support to dispatch staff.
Warehouse Supervisor
Metcash/IGA Distribution
01.2015 - 01.2016
Inventory Clerk/Forklift Driver
Metcash/IGA Distribution
01.2011 - 01.2015
State Manager (wine)
K5 Logistics
01.2010 - 01.2011
Forklift Driver
Metcash/IGA Distribution
01.2006 - 01.2010
Turbo Technician/Sales Rep
Turbo Brisbane
01.2004 - 01.2005
Sales Representative
MTQ/Turbo Torque
01.2001 - 01.2004
Sales Rep/Spare Parts/Customer Service
Denco Diesel
01.1994 - 01.2001
Education
High School Diploma -
Mount Austin High School
Wagga Wagga12-1990
Skills
- Warehouse operations
- Inventory management
- Problem-solving
- Warehouse organization
- Loading and unloading
- Warehouse safety
- Attention to detail
- Shipping and receiving operations
- Order picking and processing
- Staff management
- Warehouse logistics
- Stock counts
Certification
- Certificate IV in Warehousing
- Office Practice
- Sales and Marketing
- Clerical Support
Timeline
Warehouse Supervisor
Dincel Walling
01.2022 - 09.2025
Uber Eats driver
Uber Eats
01.2021 - 01.2022
Despatch Supervisor
Roofsafe Solutions.
07.2020 - 12.2021
Despatch Supervisor
Residential Scaffold
01.2018 - 01.2020
Despatch Supervisor
Metcash/IGA Distribution
01.2016 - 01.2018
Warehouse Supervisor
Metcash/IGA Distribution
01.2015 - 01.2016
Inventory Clerk/Forklift Driver
Metcash/IGA Distribution
01.2011 - 01.2015
State Manager (wine)
K5 Logistics
01.2010 - 01.2011
Forklift Driver
Metcash/IGA Distribution
01.2006 - 01.2010
Turbo Technician/Sales Rep
Turbo Brisbane
01.2004 - 01.2005
Sales Representative
MTQ/Turbo Torque
01.2001 - 01.2004
Sales Rep/Spare Parts/Customer Service
Denco Diesel
01.1994 - 01.2001
High School Diploma -
Mount Austin High School
Hobbies and Interests
I love to play and record music. I have been involved in a moderately successful band that I also managed, promoted and merchandised of which we played the Entertainment Centre. I also make film clips and dabble in 3D Animation.
Key skills and achievements
- My main skills are Despatch, inventory, stock control, forklift driving, and management of staff. Working in the turbocharger industry as a salesperson and repairer, my attention to detail needed to be accurate for both customer and product. In my spare time I also repair computers for family and friends both software and hardware. I have repaired, built and maintained electronic equipment for my own use.
- Sales management
- I spent 12 years in the Turbocharger Industry where my sales skill were mainly utilised on telephone sales. I was considered one of the best in Australia, for dealing with clients both nationally and internationally.
- I have moved into warehousing where I spent time with a wine company that unfortunately did not predict a future based in Brisbane.
- I was employed as State Manager and restored the clients trust in the organisation which still remains open for business.
- The main focus of this position was to re-organise and implement safe and practical warehouse solutions.
- People management
- With my last position I managed a fleet of 5 trucks and 15 people all with different skill sets
- With my previous position I managed 18 staff, and with previous teams I have managed up to 40, and also managed a small staff for the below mentioned wine company.
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