BOYKE PRANATA SOERIANATA
Sacramento,CA
Summary
Dynamic Service Technician with extensive experience at Yuba City Harley Davidson and several Harley Davidson dealers .Excelling in diagnosing and repairing mechanical issues. Proven ability to enhance customer satisfaction through exceptional service and attention to detail. Skilled in utilizing hand tools and power tools and fostering teamwork. Ensuring motorcycles operate at peak performance. Committed to quality control and efficient service delivery.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Technician
Yuba City Harley Davidson
03.2018 - 11.2023
- Conducted routine maintenance checks,service interval [1k,5k,10k,20k services]
- Troubleshoot a charging system,ignition system,sound system on repair procedures and best practices, fostering a collaborative team environment.
- Conducted routine maintenance to ensure optimal performance of Harley Davidson Motorcycle [scrreamin eagle stage 1 and stage 2]
- Provided technical support to customers, resolving inquiries and issues promptly.
- Upgraded motorcycle systems to latest technologies, ensuring clients' equipment operated at peak efficiency.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Diagnosed and troubleshot problems, repairing, and restoring harley davidson motorcycle to peak performance.
- Performed pre delivary inspection [PDI] to brand new bikes from factory harley davidson motorcycle
- Completed preventive maintenance on motorcycles to enhance production and maintain quality.
Service Technician
Harley Davidson of Folsom
04.2015 - 10.2017
- Diagnosed and repaired mechanical issues in various harley davidson models and systems.
- Conducted routine maintenance to ensure optimal performance of harley davidson motorcycles
- Collaborated with team members to improve service delivery processes.
- Performed pre delivary inspection / PDI to brand new motorcycles
- Performed brake system services,suspension service,wheels and tires service
- Performed interval services [1k,5k,10k,20k service]
Service Technician
Eagles Nest Harley Davidson
04.2010 - 11.2014
- Diagnosed and repaired mechanical issues and electrical in various equipment and systems.
- Conducted routine maintenance to ensure optimal performance of motorcycles
- Performed pre delivary inspection / PDI to brand new harley davidson
- Performed service interval [1k,5k,10k,20k service],brake system service,suspension service,wheel and tires
- Troubleshoot charging system,battery,primary drive and starter system
Line Technician
Sacramento Jet Center
02.2009 - 04.2010
- Refueling aircrafts
- Conducted routine maintenance checks, identifying potential issues before they escalated.
- Collaborated with team members to improve repair turnaround times through effective communication.
- Cleaning aircraft [inside out]
- Refueling truck at fuel farm
- Parked,taxis away and reparked aircraft
Service Technician
Harley Davidson of Sacramento
04.2007 - 10.2008
- Performed pre delivary inspection / PDI
- Performed service interval [1k,5k,10,20k service]
- Small jobs diagnosed and repaired mechanical issues
- Conducted routine maintenance to ensure optimal performance of motorcycles
Service Technician
Harley Davidson of Elk Grove
06.2006 - 03.2007
- Performed pre delivary inspection / PDI
- Performed service interval [1k,5k,10k,20k service]
- Performed wheels and tires job,brake service
- Diagnosed, small troubleshoot and repaired mechanical
- Conducted routine maintenance to ensure optimal performance of motorcycles
Education
Master of Professional Studies - Mechanical
Motorcycle Mechanic Institute
Phoenix, AZ02-2006
Motorcycle Technology - Mechanic
Sacramento City College
Sacramento, CA06-2004
Bachelor of Arts - Hotel Management
ARS International School
Indonesia11-1999
High School Diploma -
SMAN 2
Bandung. INDONESIA01-1993
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Written/Verbal communication
- Quality control
- Assembly and production
Certification
- Certified [Phd Technician], Harley Davidson - 2018 to 2023
- Certified [DynoJet], Harley Davidson - 2006 to 2010
- Certified [Line Technician], Sacramento Jet Center - 2009 to 2010
- Refueling Aircraft, Training - 2009 to 2010
- Safety Fire Hazard, Training - 2009 to 2010
Timeline
Technician
Yuba City Harley Davidson
03.2018 - 11.2023
Service Technician
Harley Davidson of Folsom
04.2015 - 10.2017
Service Technician
Eagles Nest Harley Davidson
04.2010 - 11.2014
Line Technician
Sacramento Jet Center
02.2009 - 04.2010
Service Technician
Harley Davidson of Sacramento
04.2007 - 10.2008
Service Technician
Harley Davidson of Elk Grove
06.2006 - 03.2007
Master of Professional Studies - Mechanical
Motorcycle Mechanic Institute
Motorcycle Technology - Mechanic
Sacramento City College
Bachelor of Arts - Hotel Management
ARS International School
High School Diploma -
SMAN 2