BRAD A. MARTZ

• Teaching IT Essentials, Hardware, Networking, and Security

• Revamping curriculum to align with modern industry need

• Actively pursuing Google Cybersecurity and Project Management Certification

• Teaching students to learn and study for A+ Network+ and Security+ Certifications
• Developed and implemented engaging lesson plans for diverse student populations.
• Evaluated student performance through assessments and provided constructive feedback.
• Conducted workshops on best teaching practices, enhancing instructional quality across programs.
• Streamlined course materials for improved accessibility and understanding among students.
• Applied various teaching aids to minimize learning gaps and instruct and motivate students.
• Evaluated student assessments to identify areas of growth and improvement, adjusting instructional strategies accordingly.
• Improved student performance by defining clear goals and communicating performance metrics.
• Increased student participation via engaging lectures and assignments.

• Directed multiple technology and systems projects, overseeing planning, coordination, and execution from concept to completion.
• Led the deployment of enterprise-level solutions including End-to-End Encryption/EMV and Teams Calling migration from Cisco systems.
• Replaced legacy file servers with a SharePoint site, improving accessibility and document version control.
• Researched, procured, and implemented a guest self-check-in/out application, enhancing customer experience and operational efficiency.
• Improved helpdesk productivity by developing and maintaining comprehensive system documentation.
• Supported large-scale enterprise and business-critical applications across on-site and remote environments.
• Managed equipment inventory, vendor coordination, and replacement cycles to ensure cost efficiency.
• Collaborated with university-wide departments and business units to deliver seamless project execution and technology alignment.

• Installed, configured, and maintained hardware and software across secure financial networks.
• Performed server maintenance, data backups, and system monitoring to ensure uptime and compliance.
• Partnered with vendors and IT consultants to enhance system reliability and service quality.

• Oversaw IT operations for multiple locations, including supervision of support staff and contractors.
• Managed technology budgets, procurement, and vendor negotiations to maximize financial savings.
• Implemented infrastructure improvements to optimize system performance and user satisfaction.
• Collaborated with executives to identify IT-driven solutions for operational challenges.
• Designed and delivered training and onboarding programs for new technology systems.