Brad Ayers
Stuart
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
33
33
years of professional experience
Work History
Licensed Medicare Specialist
TogetherHealth.com/Health Insurance.com
Port Saint Lucie, FL
05.2022 - Current
- Educated potential clients on the benefits of Medicare plans, driving increased plan adoption rates.
- Reduced client confusion around Medicare options by creating easy-to-understand informational resources.
- Implemented proactive follow-up strategies to maintain strong ongoing relationships with existing clients.
- Scheduled appointments with applicants to gather information and explain benefits processes.
Medicare Sales Agent
TeleperformaceUSA
09.2017 - 03.2020
- Increased Medicare plan enrollments by effectively presenting and explaining plan options to potential clients.
- Built strong relationships with clients for long-term success by providing exceptional customer service and support.
- Streamlined the enrollment process with efficient documentation and data entry, reducing processing time.
- Maximized sales opportunities, actively identifying new leads through referrals and networking events.
Store Manager of Operations
General Wireless DBA: Radio Shack / Sprint
11.2011 - 04.2017
- Improved store efficiency by implementing inventory management systems and streamlining operational processes.
- Reduced employee turnover through effective recruitment, training, and performance evaluation initiatives.
- Enhanced customer satisfaction by resolving issues promptly and maintaining a clean, organized store environment.
- Boosted sales performance with strategic merchandising techniques and targeted promotional campaigns.
Store Manager
CVS Pharmacy
03.2001 - 07.2011
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
Store Manager
Walgreens
11.1990 - 03.2001
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Bachelor of Science - Business Administration And Management
The University of Tennessee - Chattanooga
Chattanooga, TNSkills
- Critical thinking
- Time management
- Goal-oriented mindset
- Active Listening
- Problem-solving abilities
- Ethical conduct
- Needs assessment
- Self-motivation
- Team collaboration
- Telephone Etiquette
LICENSES
1. Health Insurance 240
2. Life & Annuity 214
3, Personal Lines
Timeline
Licensed Medicare Specialist
TogetherHealth.com/Health Insurance.com
05.2022 - Current
Medicare Sales Agent
TeleperformaceUSA
09.2017 - 03.2020
Store Manager of Operations
General Wireless DBA: Radio Shack / Sprint
11.2011 - 04.2017
Store Manager
CVS Pharmacy
03.2001 - 07.2011
Store Manager
Walgreens
11.1990 - 03.2001
Bachelor of Science - Business Administration And Management
The University of Tennessee - Chattanooga
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