Brad Becker
CASTIAC,CA
Summary
Proven Sales Representative and Warehouse Manager with a track record of enhancing client satisfaction and increasing sales revenue at AVAD. Skilled in customer relationship building and inventory management, adept at fostering trust-based relationships and streamlining sales processes. Demonstrated ability to exceed performance targets through effective team leadership and interpersonal communication.
Overview
29
29
years of professional experience
Work History
Sales Representative
Snap One
01.2012 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Sales Representative
AVAD
07.2003 - 02.2011
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Boosted team morale and productivity by leading weekly sales strategy meetings.
- Streamlined sales process, reducing time from lead to close.
Warehouse Manager
AVAD
06.2002 - 08.2003
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Manager of Business Development
Insomnia
04.1998 - 06.2002
Warehouse Lead
Pro Mark Marketing & Market Pro Dist.
09.1995 - 02.1998
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
- Oversaw daily operations and shipping and handling processes.
- Supervised warehouse operations by managing employees during shifts.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
- Facilitated cross-training amongst team members to enhance overall skillset and improve staff flexibility during peak seasons or absences.
- Ensured timely order fulfillment by closely monitoring shipping schedules and coordinating with carriers.
Education
No Degree - Math, English, Culinary Arts
Collage of The Canyons
Santa Clarita, CASkills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
Timeline
Sales Representative
Snap One
01.2012 - Current
Sales Representative
AVAD
07.2003 - 02.2011
Warehouse Manager
AVAD
06.2002 - 08.2003
Manager of Business Development
Insomnia
04.1998 - 06.2002
Warehouse Lead
Pro Mark Marketing & Market Pro Dist.
09.1995 - 02.1998
No Degree - Math, English, Culinary Arts
Collage of The Canyons
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