Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Brad Benhase

Cincinnati,OH

Summary

High-achieving management professional possessing excellent communication, organizational and analytical capabilities. Devises innovative solutions to resolve business and technology challenges. Eager to advance business goals through careful team management

Overview

15
15
years of professional experience
1
1
Certification

Work History

Logistics Manager

SPA LLC
Milford, OH
01.2022 - Current
  • Created reports to track shipment progress, delivery times, and costs associated with transport.
  • Implemented cost-saving measures such as route optimization for shipments.
  • Identified areas of improvement in existing logistics systems using data analytics tools.
  • Investigated claims of damaged cargo or lost shipments in order to determine cause and remedy.
  • Negotiated freight in alignment with specifications and needs and monitored compliance with budgets.
  • Managed budget with company leadership, analyzing previous purchases and forecasting future requirements.
  • Developed and maintained systems and processes to move domestic and international freight at best cost to achieve business objectives.
  • Established transportation cost standards and economical shipping practices.
  • Identified opportunities to reduce cost and improve productivity.

Back End Supervisor

Lowe's
Cincinnati, OH
07.2019 - 01.2022
  • Boosted customer satisfaction with proactive initiatives focused on improved engagement and better service resolutions
  • Ordered merchandise with accuracy by verifying back stock and maintaining inventories
  • Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service
  • Established organizational vision and developed strategies to achieve sales and customer service goals
  • Mitigated risk by promoting regulatory compliance for representative licensing and contracting protocol
  • Implemented conflict-resolution tactics by cooperating with clients and staff to achieve team objectives.

Lead Certified Pharmacy Technician

Kroger
Cincinnati, OH
03.2018 - 12.2019
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls
  • Worked with insurance companies to process claims, resolve problems and obtain payments
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits
  • Researched customer health insurance plans to provide prescription authorization and efficient patient care
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling
  • Improved drug inventory management procedures to reduce waste and eliminate backorders or overstock.

Pharmacy Project Manager

Kroger
Cincinnati, OH
01.2015 - 03.2018
  • Defined project plans and timelines, managed workflow and personnel and achieved completion deadlines on or before schedule
  • Enhanced development and drove continuous improvement of project delivery process by providing strong program leadership
  • Led subcontractor meetings to convey project requirements, scope, milestones and regulatory compliance
  • Mitigated work flow down time, accurately scheduling enterprise service installation completion
  • Built strong community relations with subcontractors and vendors to optimize cost savings and complete timely preconstruction
  • Monitored internal financial budgets to measure against projections.

Pharmacy Technician

Kroger
Cincinnati, OH
08.2011 - 01.2015
  • Filled and processed prescriptions, delivering prompt and efficient patient care
  • Communicated extensively with patients to provide assistance, support and instructions
  • Communicated with insurance companies for billing purposes
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.

Assistant Department Manager

Kroger
Cincinnati, OH
08.2009 - 08.2011
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels
  • Enforced safety rules and other policies to protect employees and minimize company liability
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
  • Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.

Education

High School Diploma -

Glen Este High School
05.2008

Skills

  • Relationship development
  • Process improvement
  • Training and coaching
  • Problem resolution
  • Budgeting and cost control strategies
  • Project management
  • Carrier Negotiations
  • Purchasing management
  • Supply Chain Management
  • 3PL and LTL knowledge
  • Operational management
  • Logistics Analysis

Certification

Certified Pharmacy Technician (CPhT)

Affiliations

  • Youth Coach

Timeline

Logistics Manager

SPA LLC
01.2022 - Current

Back End Supervisor

Lowe's
07.2019 - 01.2022

Lead Certified Pharmacy Technician

Kroger
03.2018 - 12.2019

Pharmacy Project Manager

Kroger
01.2015 - 03.2018

Pharmacy Technician

Kroger
08.2011 - 01.2015

Assistant Department Manager

Kroger
08.2009 - 08.2011

High School Diploma -

Glen Este High School

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Brad Benhase