Brad Davies
SANTA CRUZ,CALIFORNIA
Summary
Outgoing individual with well-honed organizational, labor ready and teamwork skills, Enthusiastic and team-driven with 10 plus years of experience working in busy tight deadline environments. Helping produce or ship some of the highest end products from several top companies such as Santa Cruz Bicycles, Bay Photo Lab, Thule Inc. and O'Neill Wetsuits. Diligent and reliable I come in with a plan to be successful at handling high-volume, physically challenging work, standing for long periods and moving with ease, I make it a goal to master the strategy set forth and find ways to make it flow faster while maintaining the highest quality of work. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Wheel Assembly Technician Level III
Santa Cruz Bicycles
04.2022 - 04.2024
- Overall Duties and Responsibilities include the following (other duties may be assigned):
· Complete wheel assembly tasks quickly and accurately using company standard procedures:
· Load wheel hubs based on orders needed and organize completed hubs in specified bins to ready for lacing
· Lace wheels to specified pattern based on wheel build order and style.
· Tape wheel rims to quality control standards, wrap wheels to ready for assembly
· Perform quality control checks on built wheels using production standards
· Maintain a tidy and organized workstation and assist with machine cleaning and sweeping
· Collaborate with team members on wheel assembly station coverage and cross-training
· Assist other departments as necessary from helping in supermarket, production prep and even facility maintenance (including taping floors for safety and painting walls helping keep the facility looking clean.
well versed in multiple specialized machinery such a BMD wheel lacing and truing machines.
I can build a box of 25 wheels in less than an hour no scratches or blemishes on any wheel.
Warehouse Manager
Thule Inc.
07.2020 - 09.2021
- Established and maintained the demo/blem program creating a more environmentally friendly way to keep used or previously damaged goods out of the landfills to be resold at a discount price after being repaired and inspected by me
- Re-established the installation program where I became the only person companywide to perform installations of goods for customers, with a full Q & A demonstration for the customer after the installation is complete
- Kept documentation and records accurate and up to date with latest data to prevent errors in processing or delivery
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors
- Handled day-to-day shipping and receiving overseeing more than 30 packages per day
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize shipping and receiving flow
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements while keeping up with OSHA safety standards
- Conducted inventory audits with 98% accuracy following company procedures.
Professional Photographer
Princess Cruise Lines Ltd.
07.2019 - 01.2020
- Increased production rates by regulating workflow to meet consumer needs
- Selected and set up appropriate props, backdrops and lighting
- Enhanced business operations by utilizing successful marketing and outreach strategies to bring in clients, close photo package and camera equipment sales and increase revenue
- Photographed high-quality images for both print and internet distribution
- Tracked inventory of all photo lab products and equipment
- Developed long and short-term business needs while driving customer feedback for process improvements
- Planned and prepared for all on-location and studio shoots
- Provided excellent customer service and account regulation, strengthening client relations and boosting revenue
- Dressed as characters to be photographed with to enhance the guest's experience.
Metal Department Technician
Bay Photo Lab
10.2016 - 06.2019
- Encouraged good habits and modeled practical problem-solving for staff and clients
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction
- Developed standard operating procedures and document workflows for current and future process steps
- Updated quality control standards, methods and procedures to meet compliance requirements
- Determined and recommended methods to address improvement opportunities
- Supervised production planning while using appropriate tools and analysis for smooth production output
- Supervised and led employees to high performance levels in cross-functional matrix management structure
- Monitored and supported production order progress through a first in first out statistical models
- Improved quality processes for increased efficiency and effectiveness
- Documented production information via daily system logs and discussed non-conformance issues with management
- Reviewed production specifications to verify accurate weights and measurements prior to mixing ingredients
- Used hand trucks, forklifts and scissor lifts to complete tasks and transport items
- Monitored machinery in operation to identify concerns and make corrections or report complex problems
- Enthusiastically took on additional shifts during peak work periods to keep projects on schedule
- Maintained maximum organization and productivity by properly sorting project components on worktables.
Member Service Specialist
In Shape Health Clubs
06.2014 - 10.2016
- Continuously surpassed customer service standards while ensuring compliance with call volume objectives
- Successfully handled high volume of inbound calls while representing offerings such as personal training, supplements and special amenities
- Completed training and worked effectively under high-pressure client services environments
- Set and enforced performance and service standards to keep a consistent, high-quality environment devoted to customer satisfaction
- Instructed gym members about correct use of weight resistance and cardiovascular equipment
- Maintained cleanliness of group fitness room, mirrors, floor and fitness equipment
- Reviewed weekly sales numbers and club statistics to identify areas for improvement
- Scheduled and conducted fitness orientation appointments with new members.
Education
Associate of Arts - Communication Studies
Cabrillo College
Aptos, CA06.2011
Skills
- Strong compositional skills
- Adobe Creative Suite
- Retouching and color correction
- Photojournalism
- Equipment setup and maintenance
- Project management
- Superb attention to detail
- Operations Support
- Logistics
- Shipping and receiving
- Assembly and production
- Order picking and processing
- Warehouse management systems
- Stock management
- Excellent people skills
- Point of sale knowledge
- Production planning
Certification
- Forklift operator trainer certification, Raymaond
- CPR certification
Timeline
Wheel Assembly Technician Level III
Santa Cruz Bicycles
04.2022 - 04.2024
Warehouse Manager
Thule Inc.
07.2020 - 09.2021
Professional Photographer
Princess Cruise Lines Ltd.
07.2019 - 01.2020
Metal Department Technician
Bay Photo Lab
10.2016 - 06.2019
Member Service Specialist
In Shape Health Clubs
06.2014 - 10.2016
Associate of Arts - Communication Studies
Cabrillo College
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