Brad Deibert
Clinton,IL
Summary
Experienced insurance claims professional with more than 15 years of expertise in agricultural insurance, specializing in Multi-Peril Crop Insurance and Crop Hail claims. Proven success in claims investigation, auditing, regulatory compliance, adjuster training, and customer service. FAA-licensed Remote Pilot and CAPP Certified professional with strong analytical, leadership, and communication skills. Committed to delivering accurate, timely, and compliant claims resolutions while mentoring others and supporting organizational excellence.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Senior Claims Representative
Great American Insurance Group
11.2011 - Current
- Manage Multi-Peril Crop Insurance (MPCI) and Crop Hail claims from investigation through resolution.
- Maintain high standards of claim accuracy, timeliness, and customer satisfaction while effectively managing complex agricultural claims.
- Earned the Certified Agricultural Professional Property (CAPP) designation, demonstrating advanced technical claims expertise.
- Utilize FAA Part 107 Remote Pilot certification to perform drone-based property inspections and enhance claim documentation.
- Conduct annual claims audits to ensure compliance with company policies, federal regulations, and industry standards.
- Train, mentor, and support new claims adjusters on claims procedures, regulatory requirements, and customer service best practices.
- Present technical training sessions and educational programs at annual company schools and conferences.
Education
Bachelor of Science - Agribusiness
Illinois State University
Springfield, ILAssociate Degree -
Springfield College in Illinois
Springfield, ILSkills
- Multi-Peril Crop Insurance
- Crop Hail Claims
- Agricultural Insurance
- Claims Investigation
- Claims Auditing & Compliance
- Regulatory Compliance
- Adjuster Training & Mentoring
- Drone-Based Inspections
- Public Speaking & Technical Presentations
- Customer Service
- Leadership & Team Development
- Analytical Problem Solving
Certification
- Certified Agricultural Professional Property (CAPP)
- FAA Licensed Remote Drone Pilot (Part 107)
Timeline
Senior Claims Representative
Great American Insurance Group
11.2011 - Current
Bachelor of Science - Agribusiness
Illinois State University
Associate Degree -
Springfield College in Illinois