Brad DePriest

• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
• Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
• Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival

• Worked in collaboration with registered nurses to provide comprehensive care to diverse patient populations, contributing to the delivery of high-quality healthcare services.
• Assist in the triage of patients during high-stress emergencies, ensuring immediate medical attention for critical cases.
• Assist nurses, physicians, and physician assistants with all aspects of emergency care within a designated scope of practice.
• Provided assistance in routine patient care and medically related administrative support activities in the Emergency Department.
• Documented findings on patient care and notified nurse of any changes observed in patient's condition.

• Monitored patients in the waiting room and actively work to resolve issues and address concerns by anticipating unexpressed needs and providing consistent quality service.
• Minimized patient complaints, reduced waiting times, and insured continuous improvement is occurring.
• Accommodated patients and their needs, provide information about the hospital, housekeeping, provide excellent customer service, handle complaints, concerns, as well as the request.
• Used the computerized EPIC system to look up patient information, making sure to follow all HIPPA guidelines associated with handling medical records.
• Rounding and visiting with admissions to the hospital via the Emergency Department ensuring that their visit was a satisfactory experience, directing any concerns/issues to appropriate department.

• Maintained a perpetual inventory of medical supplies, cycle counts, chart and track inventory information.
• Assisted in the management of supplies in all phases in accordance with policy and procedure.
• Organized and allocated materials to ensure continued delivery of quality patient care.
• Ensured materials and parts in the supply chain meet the requirements for quality standards.

· Built and led a compassionate team by establishing relationships with staff, local business, corporations, community, and civic groups to bring quality care to families in need.

· Maintained employee records, managed day to day activities of staff.

· Worked with staff to develop growth opportunities to increase capabilities within the organization.

· Assisted daily accounting functions, donor records, accounts payable and payroll.

· Responsible for the supervision of staff to include Assistant House Manager, Weekend Managers, Relief Managers, and environmental staff.

· Assisted in hiring and processing of employees, time keeping, and attendance.

· Provided service to families to assist with any needs.

· Maintained relationships with guests, visitors, volunteers, and colleagues while sustaining relationships with area hospitals and physician’s offices.

· Prepared and recorded daily bank deposits.

· Promoted a positive image of the organization through communication and attitude.

· Registered new guest families ensuring all required documents were accurate and confidential.

· Provided orientation to new families including a thorough tour of the house, ensuring all rooms meet expectations.

· Coordinated volunteer activities to ensure they were completed in an adequate and professional manner.

· Managed family meal program including scheduling all groups, maintaining calendar of meals, and assisting with meals.

· Managed day to day activities of the house, donations processing, holiday, and daily interior design.

· Ensured families received compassionate support from staff, volunteers, and medical staff.