Brad Dilbeck
Aurora,MO
Summary
Achieved top performer status at EFCO Corporation by leveraging strong negotiation skills and product knowledge expertise. Excelled in competitor analysis and CRM software proficiency, resulting in increased lead conversion and client satisfaction. Demonstrated a goal-oriented mindset and technical aptitude, significantly enhancing territory management and customer prospecting efforts. Reliable and upbeat Sales Rep successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
33
33
years of professional experience
Work History
Commercial / Trade Sales
Pella Products of Arkansas and Missouri
09.2015 - Current
- Developed strong relationships with key industry partners, resulting in increased referrals and new business opportunities.
- Participated in the development of sales strategies and targets, contributing valuable insights to management in quarterly meetings.
- Maintained a comprehensive understanding of all product offerings, enabling effective communication of benefits and features to potential customers.
- Streamlined internal processes for better efficiency, leading to quicker response times for client inquiries.
- Stayed informed on industry trends and competitor activity, leveraging this knowledge to strengthen our position within the market.
- Mentored junior colleagues, sharing best practices while promoting a collaborative environment amongst the sales team.
- Trained new hires on essential job functions including product knowledge, selling strategies, and CRM software utilization.
- Increased client satisfaction by providing exceptional customer service and addressing their specific needs.
- Demonstrated adaptability by quickly learning about new product offerings as they were introduced into the market, allowing seamless integration into sales pitches.
- Exceeded sales targets through proactive outreach to potential clients and effective relationship-building techniques.
- Managed multiple accounts simultaneously while maintaining excellent attention to detail and responsiveness in communication efforts.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
Project Manager /Project Estimator
Baker-Clouse
04.2013 - 08.2015
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Monitored project performance to identify areas of improvement and make adjustments.
- Provided detailed project status updates to stakeholders and executive management.
- Met project deadlines without sacrificing build quality or workplace safety.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Planned, designed, and scheduled phases for large projects.
Project Estimator
KLF Architectural Systems
01.2012 - 04.2014
- Evaluated subcontractor bids to ensure accurate pricing and scope inclusion for each project.
- Delivered accurate estimates within tight deadlines by utilizing effective time management skills and prioritizing tasks effectively.
- Contributed to company growth by identifying new business opportunities from existing clients or referrals within the industry network.
- Developed strong relationships with suppliers, resulting in better pricing on materials without compromising quality.
- Increased bid success rate by developing a thorough understanding of client needs during pre-bid meetings.
- Increased project accuracy by thoroughly reviewing proposals, blueprints, and specifications.
Sales Representative
EFCO Corporation
09.2007 - 12.2011
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Expanded customer base through cold calling, networking, and relationship building.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Cultivated deep understanding of product features to answer questions and overcome objections.
Product Marketing Manager
EFCO Corporation
11.2005 - 09.2007
- Improved product marketing objectives by constructing communication initiatives and branding strategies to increase client outreach.
- Assessed new product specifications to meet client needs.
- Coordinated trade show appearances, resulting in increased lead generation and business partnerships.
- Retained clients to build brand awareness and generate leads while managing internal and external product marketing campaigns and programs.
- Developed product and solution positioning, messaging by prospective buyer role and methods to overcome competitive objections.
- Launched new products successfully by collaborating with cross-functional teams on go-to-market strategies.
- Designed and managed development of new [Product or Service] channel product that effectively positioned company as market share leader.
- Offered pricing and feature recommendations to management and cross-functional teams.
- Collected requirements from end-customers and business partners for product upgrades, added features and new product development.
- Planned new product external launch and release while managing cross-functional implementation of plan.
Product Designer
EFCO Corporation
05.2000 - 01.2005
- Documented each step in product's design process for use in manuals.
- Identified changes in project scope and modified job schedule accordingly.
- Traveled to manufacturing facilities to evaluate product creation and point out potential issues.
- Brainstormed with peers and other members of design team to determine enhancements and product features.
- Improved product usability by conducting user research and implementing design changes based on feedback.
- Conducted thorough evaluations of existing products, recommending enhancements that led to improved customer satisfaction rates.
Factory Order Writer
EFCO Corporation
06.1996 - 03.2000
- Consistently met or exceeded performance metrics by prioritizing tasks effectively and staying organized in a fast-paced environment.
- Maintained up-to-date knowledge of products, pricing, and promotions to ensure accurate order placement for customers.
- Prioritized urgent orders efficiently without compromising accuracy or quality standards.
- Assisted in developing standardized procedures for order writing processes, contributing to a consistent and efficient workflow across the team.
- Reduced processing time with diligent attention to detail, ensuring accurate data entry and timely submission of orders.
Fabricator
EFCO Corporation
12.1991 - 04.1996
- Read blueprints and technical drawings to determine specifications of materials and tools needed for specific jobs.
- Aligned and verified positioning using measuring instruments to determine reference points and compute layout dimensions.
- Performed quality checks to verify proper lengths, widths, and painted finish discrepancies.
- Followed Operational Safety and Health Administration (OSHA) regulations to promote safe equipment operation and workplace safety.
- Maintained clean and organized working environment to promote safety and efficiency.
- Used gauges, templates, and other measuring devices to inspect production parts.
- Fabricated components and structures following customer requirements.
Education
No Degree - General Studies
Crowder College
Neosho MOSkills
- Strong negotiation skills
- Competitor Analysis
- Product Knowledge Expertise
- Goal-oriented mindset
- Technical aptitude
- Customer Prospecting
- Territory Management
- CRM software proficiency
- Experience management
- Lead Conversion
Timeline
Commercial / Trade Sales
Pella Products of Arkansas and Missouri
09.2015 - Current
Project Manager /Project Estimator
Baker-Clouse
04.2013 - 08.2015
Project Estimator
KLF Architectural Systems
01.2012 - 04.2014
Sales Representative
EFCO Corporation
09.2007 - 12.2011
Product Marketing Manager
EFCO Corporation
11.2005 - 09.2007
Product Designer
EFCO Corporation
05.2000 - 01.2005
Factory Order Writer
EFCO Corporation
06.1996 - 03.2000
Fabricator
EFCO Corporation
12.1991 - 04.1996
No Degree - General Studies
Crowder College
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