Summary
Overview
Work History
Education
Skills
Timeline
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Brad Dopp

Brad Dopp

Salt Lake City,UT

Summary

Professional Desk Manager with hands-on experience in leading front office operations and optimizing guest satisfaction. Skilled in team collaboration, problem-solving, and adapting to changing needs. Strong focus on efficient process management and delivering top-notch customer service. Recognized for reliability and ability to ensure smooth daily operations.

Overview

30
30
years of professional experience

Work History

Real Estate Appraiser

Self Employed
02.2023 - Current
    • Enhanced property valuation accuracy by conducting thorough research and analysis of market trends, local economic conditions, and comparable properties.
    • Streamlined appraisal processes for increased efficiency and faster turnaround times by implementing advanced software tools and technology.
    • Provided comprehensive reports with detailed property descriptions, photographs, and well-supported value estimates to assist clients in making informed decisions.
    • Collaborated closely with realtors, lending institutions, and government agencies to ensure accurate valuation information was provided for their respective needs.

Appraisal Desk Manager

Security National Mortgage
02.2017 - 01.2023
    • Over ninety percent on time for appraisal reports
    • Prepared weekly employee work schedules to meet operational needs.
    • Facilitated smooth operations by overseeing daily tasks, managing staff schedules, and resolving conflicts as needed.
    • Reduced wait times for guests with prompt service and efficient problem-solving skills.
    • Attended staff meetings, resolved concerns with executive management.
    • Trained inexperienced staff on correct procedures, compliance requirements, and performance strategies.
    • Maintained professional, organized, and safe environment for employees and patrons.
    • Cross-trained existing employees to maximize team agility and performance.
    • Resolved staff member conflicts, actively listening to concerns, and finding appropriate middle ground.
    • Managed over sixty calls per day with excellent record of accomplishment in customer service
    • Applied effective time management techniques to meet tight deadlines.
    • Demonstrated respect, friendliness, and willingness to help wherever needed.
    • Proven ability to develop and implement creative solutions to complex problems.
    • Adaptable and proficient in learning new concepts quickly and efficiently.

Bookkeeper

Classic Aviation, LLC
10.2011 - 04.2018
    • QuickBooks
    • Accrual Basis Accounting
    • Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
    • Streamlined bookkeeping processes by implementing new accounting software, resulting in increased efficiency.
    • Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
    • Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.

Education

Bachelor of Science - Business Management

Weber State University
Ogden, UT

Skills

Market valuations

Marketing

Neighborhood analysis

Lender practices

Teamwork and collaboration

Customer service

Problem-solving

Timeline

Real Estate Appraiser

Self Employed
02.2023 - Current

Appraisal Desk Manager

Security National Mortgage
02.2017 - 01.2023

Bookkeeper

Classic Aviation, LLC
10.2011 - 04.2018

Bachelor of Science - Business Management

Weber State University

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Brad Dopp