BRADLEY DUGAN
Cathedral City,CA
Summary
Accomplished leader with over 35 years of healthcare and clinical experience across multiple segments with emphasis in safe patient handling and mobility (SPHM), workplace safety, patient hospital acquired pressure injuries (HAPI) and fall risk reductions and solutions. Knowledgeable and passionate about driving improved clinical workflow solutions and reducing caregiver and patient injuries within large and medium sized hospital networks. Results-focused leader successful at promoting safety programs and mentoring individuals on ways to avoid mishaps and accidents. History of championing program training in various organizations throughout well-established career. Valued by peers as a dynamic team builder and trusted resource within all levels of hospital leadership and team members.
Overview
22
22
years of professional experience
Work History
Account Executive
Baxter/Hillrom
01.2020 - Current
- Managed over 64 hospital accounts within assigned and open territories within Eastern Los Angeles and Orange County hospitals and long-term care facilities
- Cultivated and maintained strong relationships within large hospitals and integrated delivery networks including Cedar Sinai, Kaiser Permanente, Providence, and Tenet Health hospitals
- Conducted over 40 advanced SPHM best practice classes with healthcare personnel with emphasis on patient HAPI and falls reduction, workplace safety, and progressive mobility techniques
- Provide consultative service for nursing staff on patient mobility, HAPI and fall avoidance, and workplace safety with emphasis on workflow management with nurse leadership
- Collaborate and assist project management with large ceiling lift installations
- Oversee sales associates responsible for conducting safety and facility assessments for SPHM best practices
- Presenter at National SPHM conferences to promote advanced practice safe patient handling techniques
- Designated Hillrom SPHM Ambassador to provide virtual and in-person presentations and education for hospitals under COVID restrictions.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Mobility Specialist
Hillrom
04.2017 - 01.2020
- Manage all California Kaiser Permanente hospitals and medical office buildings in establishing and maintaining safe patient handling and mobility (SPHM) initiatives.
- Collaborate with Southern and Northern California Kaiser regional leadership to align workplace safety initiatives with clinical outcome measures such as HAPI, fall and sepsis reductions.
- Perform unit and department safety/risk assessments with emphasis on patient falls, HAPI and healthcare worker injury reductions.
- Instrumental in assisting Kaiser Northern California region in achieving enhanced performance in reduced patient fall rates by 0.3/1000 patient days and increased regional patient mobility performance scores by 0.25 points since June 2018
- Instrumental in assisting Kaiser Southern California region to build SPHM Playbook for Ambulatory Practice Service areas, highlighting and aligning SPHM equipment and education with regional safety initiatives.
- Achieved workplace safety and patient clinical outcomes initiative goals to reduce incidence and severity of healthcare worker injuries and patient falls.
- Project manage onsite ceiling lift installations.
- Conduct over 45 advanced practice Kaiser SPHM clinical workshops to promote policy and use of SPHM equipment and support surfaces for effective clinical and safety outcomes.
- Presenter of SPHM subject matter at annual Veterans Administration National Safe Patient Handling Conferences each year.
Per Diem Physical Therapist
Dignity Health, California Hospital Medical Center
02.2013 - 06.2018
- Conduct patient evaluations and treatment plans
- Provide accurate and proficient documentation on patient evaluations, weekly assessments, treatment plans and therapeutic outcomes
- Serve as a resource for all SPHM best practices and interventions
- Supervise physical therapy assistants and aides.
Director of Safe Patient Handling Programs and Services
Hillrom
03.2013 - 04.2017
- Developed the Safe Transfers and Movement Program (STaMP) Toolkit for national accounts.
- Managed large hospital networks providing consultative services to enhance patient, staff and family outcomes.
- Successful in communicating and engaging nursing leadership, quality performance and workplace safety executives to recognize organizational needs and aligning solutions to drive clinical and financial outcomes.
- Integral in the development, implementation, and integration of SPHM programs within five large IDNs and two large medical centers including: Kaiser Permanente, Dignity Health, Scripps Health, Sutter Health, Verity Health System (formerly Daughters of Charity), Mayo Clinic Phoenix/Scottsdale and Pomona Valley Hospital Medical Center
- Selected as STaMP Clinical Ambassador to promote and support the clinical alignment of SPHM to Hillrom product and services portfolio
- Subject matter expert providing local, regional, and national speaking presentations at professional conferences.
Clinical Education Director
Dynamic Medical Systems, Inc./Invacare
01.2011 - 03.2013
- Manage the SPHM education and consulting division resulting in over $1 million in annual consultative and service product revenues
- Launch and manage the preventative maintenance program for patient lifting equipment resulting in over 50% increase in annual revenues
- Conduct leadership presentations and continuing education courses on various SPHM practices and advanced interventions for large healthcare organizations
- Provide key IDNs with essential SPHM expertise during hospital-wide risk assessments and clinical consultation.
Vice President of Clinical Education
Dynamic Medical Systems, Inc.
01.2008 - 01.2011
- Created and launched the SPHM consulting and education division to enhance and support the clinical sales and rental operations
- Created and developed the SPHM simulation lab for internal and external enhanced educational experience
- Implemented, managed, and consulted on SPHM initiatives within large healthcare organizations such as: Stanford Hospital and Clinics; University of California, San Diego hospital campuses; Catholic Healthcare West; Sutter Health and Country Villa Health
- Developed sustaining SPHM initiatives and practice guidelines with demonstrated reductions in caregiver injuries, lost and restricted workdays, and workers’ compensation claims
- Created and implemented the Preventative Maintenance Service Program for patient lifting equipment that aligns to state, JCAHO and OSHA compliance standards in 6 states
- Created and implemented internal corporate and regional staff competency for all injury prevention.
Vice President of Rehab Services
Dynamic Medical Systems, Inc.
01.2005 - 01.2008
- Managed the Rehab Services division within all California branch offices
- Managed all rehab service technicians and rehab office personnel including billing, quality assurance and analytics
- Conducted annual presentations and collaborated with the California MediCal field offices in San Francisco, CA
- Performed quarterly business reviews to top 20 customer accounts
- Facilitated core training and education of SPHM practices utilizing equipment from manufacturers such as: Liko, Invacare, Hill-Rom, Arjo, AirPal, Hovermatt, WY’East and Hoyer.
Rehab Department Director
Dynamic Medical Systems, Inc.
08.2002 - 01.2005
- Managed all rehabilitation staff within California branch offices
- Managed California Rehab Consultants within the branch offices
- Developed and implemented department goals, objectives, and incentives for corporate fiscal outcomes
- Created and implemented training programs for new Rehab Consultants
- Developed divisional policy adherence practices and core competencies
- Managed existing accounts and territories including all large national accounts.
Skills
- SPHM Subject Matter Expert
- Business Development and Planning
- Goals and Performance
- Written and Verbal Communication
- Database Management
- Safety and Compliance Inspections
- Training and Mentoring
- Occupational Health Hazards
- Needs Assessment
- Customer Relationship Management
- Data Analysis
- Progress Reporting
Affiliations
- Association of Safe Patient Handling Professionals
- Certified Safe Patient Handling Professionals
Timeline
Account Executive
Baxter/Hillrom
01.2020 - Current
Mobility Specialist
Hillrom
04.2017 - 01.2020
Director of Safe Patient Handling Programs and Services
Hillrom
03.2013 - 04.2017
Per Diem Physical Therapist
Dignity Health, California Hospital Medical Center
02.2013 - 06.2018
Clinical Education Director
Dynamic Medical Systems, Inc./Invacare
01.2011 - 03.2013
Vice President of Clinical Education
Dynamic Medical Systems, Inc.
01.2008 - 01.2011
Vice President of Rehab Services
Dynamic Medical Systems, Inc.
01.2005 - 01.2008
Rehab Department Director
Dynamic Medical Systems, Inc.
08.2002 - 01.2005
Bachelor of Science - Physical Therapy
Loma Linda University
Education
Bachelor of Science - Physical Therapy
Loma Linda University
Loma Linda, CA09.1990
Education Certifications
- Certified Safe Patient Handling Professional (CSPHP), Association of Safe Patient Handling Professionals, 2011, #11-0029-P
- Licensed Physical Therapist in the State of California, Physical Therapy Board of California #PT17121
- Bachelor of Science, Physical Therapy, Loma Linda University, Loma Linda, California
Board Memberships Professional Committees
- Board of Director of the Certified Safe Patient Handling Professionals, 2019 - Current
- Exam Committee Chairperson for the Certified Safe Patient Handling Professionals, 2015 - Current
- Board of Director of the Association of Safe Patient Handling Professionals, 2013 - 2016
- Member of the Association of Safe Patient Handling Professionals, 2010 - Current
Education Certifications
- Falls Prevention Specialist - PESI Healthcare (2023)
- Certified Safe Patient Handling Professional (CSPHP) - Association of Safe Patient Handling Professionals (2011)
- Back Injury Resource Nurse Certification - University of South Florida (2005)
- Certified Neuro-Developmental Treatment of Adult Hemiplegia - NDTA Inc.
- Licensed Physical Therapist in the State of California - Physical Therapy Board of California (1991)
- Bachelor of Science, Physical Therapy - Loma Linda University, Loma Linda, California (1990)
Board Memberships Professional Committees
- Board of Director of the Certified Safe Patient Handling Professionals (2019-Current)
- Exam Committee Chairperson for the Certified Safe Patient Handling Professionals (2015 – Current)
- Board of Director of the Association of Safe Patient Handling Professionals (2013-2016)
- Member of the Association of Safe Patient Handling Professionals (2010 – Current)
Skills Expertise
- SPHM Subject Matter Expert
- Falls Safety Specialist
- Public Speaking
- Team Building & Leadership
- Strong Verbal and Written Communication
- Advanced Clinical Knowledge with Creative Solutions
- Project Management
- Team Building and Collaboration
- Excellent Interpersonal Skills
- Cultivate and Foster Client Relationships
- Innovator
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