Brad Fralin
Asheville,NC
Summary
Results-driven Area Property Manager with over 20 years of experience overseeing the management and operation of residential properties and site projects. Proven track record in enhancing property value and optimizing operational efficiency. Adept at leading and motivating teams, implementing strategic initiatives, and building strong relationships with customers, vendors, and stakeholders. Expert in budget management, lease negotiations, and regulatory compliance, with a keen ability to resolve complex issues and drive customer satisfaction. Committed to delivering exceptional service and achieving organizational goals.
Overview
16
16
years of professional experience
Work History
Area Manager
Pedcor Homes
05.2022 - Current
- Fostered positive work environment while leading diverse team to consistently exceed company goals and targets.
- Managed and improved overall daily operations, performance, and financial management of a $170 million portfolio.
- Efficiently managed conflict resolution to create a harmonious setting for customers, employees, vendors, and corporate team.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Increased efficiency and effectiveness by training, directing, and supervising site personnel according to standard operating procedures.
General Manager/Project Manager
Cambridge Management, Inc.
02.2018 - 05.2022
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Successfully executed capital projects worth over $2 million by effectively managing vendor relationships, intricate contractor schedules, and closely monitoring project expenditures against budget forecasts.
- Devised comprehensive strategic plans, incorporating sales objectives and occupancy targets. Executed effective marketing campaigns resulting in an unprecedented yearly boost of 5-8% in NOI for a property with a history spanning 30 years.
Property Manager
Sentinel Real Estate Corporation
06.2008 - 02.2018
- Implemented efficient procedures for managing and resolving tenant complaints, applying deescalation tactics to optimize tenant retention.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Executed consistent property inspections, detecting areas in need of enhancement and implementing measures to mitigate site risk for liability reduction.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Serves as a key participant in the due diligence process of assessing the competitive landscape and evaluating additional multi-million-dollar investments.
Education
Bachelor of Arts - Criminal Justice
Roanoke College
Salem, VASkills
- Staff Management
- Operations Management
- Relationship building and management
- Effective Communication
- Conflict Management
- Project Management
- Decision-Making
- Client Relationship Building
- Budget Management
- Cross-Functional Collaboration
- Facility Inspections
- Territory Management
Timeline
Area Manager
Pedcor Homes
05.2022 - Current
General Manager/Project Manager
Cambridge Management, Inc.
02.2018 - 05.2022
Property Manager
Sentinel Real Estate Corporation
06.2008 - 02.2018
Bachelor of Arts - Criminal Justice
Roanoke College
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