Brad Goodman
Broken Arrow
Summary
Detail-oriented Information Technology Manager with over 30 years of experience in various industries, primarily in the oil and gas sector. Specializes in Business Intelligence Strategy, Continuous Improvement, and Change Management, consistently exceeding organizational objectives through effective communication and teamwork. Known for nurturing talent and fostering innovative ideas as a committed business partner, combining leadership with analytical skills to propel growth and problem-solving efforts. Proficient in employee leadership, project management, vendor relations, and establishing strong relationships with business leaders for success. Recognized for streamlining system processes, improving operational efficiency, and providing impactful solutions through collaborative teamwork and a results-oriented approach. Skilled at aligning technical solutions with business objectives, leading projects from inception to completion, and contributing to organizational achievements through adaptability and proactive problem-solving skills.
Overview
44
44
years of professional experience
Work History
IT Business Systems Analyst IV
Williams Companies
11.2021 - Current
- Company Overview: Hydrocarbon exploration company
- Responsible for collaborating with clients and internal resources
- Create business design specifications for application modernization project.
- Developing use cases, user documentation, and test cases, for application functionality.
- Supporting the Gathering and Processing business partners as subject matter expert.
- Conducting Agile/SCRUM meetings to ensure Sprints completed on time.
- Using Azure DevOps to track modernizations of gathering and processing application.
- Assisted with development of Power BI reports to provide volumetric data to customers.
- Creating, updating, and providing reports for JIRAs related to Gathering and Processing application bugs, data changes, enhancements, and modifications.
- Provide written business design and acceptance criteria documentation for application re-write.
Senior Business Analyst
W Energy Software
08.2021 - 11.2021
- Company Overview: Energy Midstream and ERP Software
- Responsibilities include collaborating with clients and internal resources
- Document business requirements
- Create design specifications
- Developing use cases, user documentation, and test cases, for application functionality.
- Supporting the software suite as subject matter expert during and after client implementation.
Manager IT Accounts
WPX Energy, Inc. (formerly Williams Companies), Tulsa, OK
01.2012 - 08.2021
- Company Overview: Hydrocarbon exploration company
- Responsible for account management of applications which included application support and the corresponding business units that were primary users of those applications. Managed and coached personnel that provided first level support.
- Manager in charge of project to select and implement the P2Merrick production management application suite, utilizing Waterfall methodology, to capture and report production volumes. Followed SDLC guidelines to deliver the project. Project involved working with multiple modules, many inbound and outbound interfaces, and varied regulatory requirements. Project was completed successfully on time and within budget.
- Manager in charge of multiple successful application upgrades to Quorum Flow-Cal measurement software. Successfully managed project that merged separate gas and liquids Flow-Cal applications into one which required collaboration with the vendor, business partners, and IT infrastructure team. Project manager in charge of successfully completing two major application version upgrades.
- Significantly increased collaboration with 8 to 10 business customers by ensuring IT resources used efficiently and effectively to meet critical business goals. Collaboration resulted in a customer satisfaction rating of 95% by relationship building and providing exceptional day to day customer service. Collaboration also resulted in greatly reduced system outages.
- Orchestrated a cross functional team of internal and vendor resources to reduce data transfer rates on a mobile application from 15 minutes to an average less than 2 minutes.
- Provided application technical support and customer support for critical applications that ensured accurate and timely production volume reporting, measurement data, and employee health and safety. Researched, prepared, and composed systems operating procedures and documentation, reports, and correspondence. Analyzed systems software problems and performed systems evaluation. Assisted with development of Power BI reports to make data more readily available for management.
IT Account Manager
Williams Companies
05.2009 - 01.2012
- Company Overview: Hydrocarbon exploration company
- Responsible for production portfolio of applications which included application support and the corresponding business units that were primary users of those applications.
- Project manager over successful implementation of solution that strengthened gas management processes, utilizing Waterfall methodology. Project involved interviews with multiple business partners to understand roles and define business needs prior to evaluating potential vendor solutions. Worked with IT infrastructure to ensure compliance with WPX standards. Project was completed in phases to provide solution to most critical business needs with initial phase.
- Championed Information Technology consulting maintenance and support group to ensure IT teams were informed of latest changes in processes and kept informed about business priorities.
- Engaged cross functional business partners through quarterly meetings to discuss tools, processes, and resources which resulted in delivering improved performance across applications in portfolio.
- Collaborated with various business and IT groups to communicate information that ensured corrected volumes and reports.
- Reduced annual software maintenance costs by 15% by reconciling license needs
Portfolio Manager
Williams Companies
05.2006 - 05.2009
- Company Overview: Hydrocarbon exploration company
- Managed projects for application upgrades and provided first level support for applications.
- Spearheaded multiple projects at a time for the information technology resource group utilizing software development life cycle to ensure business needs were exceeded and processes were in place to ensure accurate data.
- Owned the IT side of the relationship with cross functional business partners. Continuously updating stakeholders on project progress monitoring timelines and ensuring business client satisfaction.
- Achieved success as project manager to complete implementation of Flow-Cal. Project involved quickly learning critical business needs as well as Williams IT infrastructure standards. Vendor selection had been completed by previous project manager.
Business analyst
Hewlett Packard, Fort Collins, CO
02.2006 - 04.2006
- Company Overview: Computer hardware and software company
- Cleanup and maintenance of SureSupply website data for available inkjet printer supplies
- Utilization of SharePoint for storing status reports, web content, training docs
- Investigate all available resources for inkjet printer and supplies to update database and website in a timely manner
- Verify correct XML code passed to website for inkjet supplies
- Procure and load images for supplies and printers to website
- Maintain masters of inkjet printers and supplies for future use
Project Manager
Encana Oil and Gas, Denver, CO
11.2005 - 12.2005
- Company Overview: Oil and Gas exploration and production company
- Prepare RFI and RFP for production accounting package selection using MS Word. Work with business unit to develop high level requirements to be used in request for information (RFI) and next level business requirements to be use in the request for proposal (RFP)
- Utilization of Livelink to maintain technical documentation
Lead Mediation Manager
Dobson Cellular Systems, Oklahoma City, OK
09.2004 - 10.2005
- Company Overview: Telecommunications company
- Over the Air activations, Activation Manager, Call Center Applications
- Responsible for personnel management of five employees. Task included interviewing, hiring, counseling, and providing career guidance.
- Vendor maintenance contract negotiations; saved $10,000+ annually by consolidating user licenses and forcing vendor to reconcile account records with actual hardware/software
Project Manager
NDC Health, Tulsa, OK
07.2004 - 09.2004
- Company Overview: Healthcare information services company
- Implementation team
- Review contract with sales and customer billing departments to understand details and nuances of each implementation project
- Project manager for site building, testing, and training for customer of ASP solution for third party medical billing
Manager, IT Resource Center
MCI/Worldcom, Tulsa, OK
11.2002 - 06.2004
- Company Overview: Telecommunications company
- Managed group investigating customer billing disputes, rectified billing errors over $1.7M
- Interview and hire personnel to fill open staffing positions within IT department, ensure maximum internal resource utilization
- Worked with external vendor, EDS, to provide supplemental resources for projects and daily application support.
- Responsible for management of direct reports career path, time reporting, and training
- Prepare and deliver PowerPoint presentations to business and management to help train and document system processes and functionality
- Complete employee evaluations and conduct annual reviews
- Manage business analysts, domain engineers, and project managers, utilizing software development life cycle methodology (SDLC)
- Led change control board to update executive management and project participants of delays and issues with projects
- Worked closely with external vendors to determine service level agreements for outsourced infrastructure
Lead analyst, Production Revenue Accounting
Marathon Oil Company, Findlay, OH
07.1981 - 06.1996
- Company Overview: A hydrocarbon exploration company
- Teamed with executive management to report progress on projects, define business needs, and develop high level business requirements
- Leadership role in planning for upcoming projects and staffing
- Managed team of thirteen peers from across the Marathon production revenue organization, including remote employees, to document and analyze all production revenue functions. Team presented results and recommendations for improvements to production revenue management. Changes reshaped the organization to be leaner and improved efficiency by 25%.
- JCL programming responsibilities
- Revenue monthly close scheduler responsible for submitting necessary processes to provide production revenue with reporting. Distribution of close reports.
- Liaison between Production Revenue Accounting and Information Technology. Performed role of business analyst, systems analyst, and project manager.
- Flow charted all Production Revenue Accounting processes which included all inputs, process steps, and outputs.
Education
Associate of Science Degree (A.S.) - Accounting
Terra Technical College
Fremont, OHSkills
- Office 365 proficiency
- Gap analysis
- Cross-functional collaboration
- Workflow Analysis
- Production support
- Technology implementation
- Functional specifications
- Solution implementation
- Documentation
- Project documentation
- Software testing
- Information security
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Relationship building
- Adaptability and flexibility
- Team building
- Self motivation
- Task prioritization
- Continuous improvement
- Adaptability
- Agile methodologies
- Quality assurance
- System testing
- Problem-solving aptitude
- Information systems
- Business intelligence
- Analytical skills
CORE COMPETENCIES
- Requirements Gathering
- Data Analysis
- Integrity
- Client Relations
- SQL Query
- Application Configuration
- Systems Documentation
- Cross-Functional Teamwork
- Technical Mindset
- Facilitation
- Problem Resolution
- Agile
- Collaboration
- Jira
- Scrum
- Relationship Management
- Leadership
- Process Improvement
- Organized
- Loyal
- Quality Control
- Process Documentation
Timeline
IT Business Systems Analyst IV
Williams Companies
11.2021 - Current
Senior Business Analyst
W Energy Software
08.2021 - 11.2021
Manager IT Accounts
WPX Energy, Inc. (formerly Williams Companies), Tulsa, OK
01.2012 - 08.2021
IT Account Manager
Williams Companies
05.2009 - 01.2012
Portfolio Manager
Williams Companies
05.2006 - 05.2009
Business analyst
Hewlett Packard, Fort Collins, CO
02.2006 - 04.2006
Project Manager
Encana Oil and Gas, Denver, CO
11.2005 - 12.2005
Lead Mediation Manager
Dobson Cellular Systems, Oklahoma City, OK
09.2004 - 10.2005
Project Manager
NDC Health, Tulsa, OK
07.2004 - 09.2004
Manager, IT Resource Center
MCI/Worldcom, Tulsa, OK
11.2002 - 06.2004
Lead analyst, Production Revenue Accounting
Marathon Oil Company, Findlay, OH
07.1981 - 06.1996
Associate of Science Degree (A.S.) - Accounting
Terra Technical College