Brad Hanson
San Jose,CA
Summary
A experienced Professional who is knowledgeable and passionate about golf. With my customer service, multitasking, and time management abilities, I am excited for an opportunity to give every customer a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
General Manager
PGA Tour Superstore
Cupertino, CA
03.2022 - Current
- Developed marketing strategies designed to increase brand awareness within target markets.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Developed and applied operational techniques to enhance productivity, minimize expenses, and optimize customer contentment.
- Held routine progress review meetings with senior management team to evaluate performance relative to established objectives.
- Developed strong and enduring customer relationships by successfully managing accounts..
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Store Manager
Ross Dress for Less
Capitola, CA
11.2018 - 02.2022
- Established and enforced customer service standards while ensuring staff compliance.
- Created weekly work schedules for store personnel.
- Ensured timely resolution of customer issues.
- Delivered excellent customer service and adhered to standard practices to maximize sales
- Prepared staff work schedules and assigned team members to specific duties.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Construction Foreman
Quincon
Grover Beach, CA
09.2017 - 09.2018
- Supervised and coordinated the activities of workers engaged in all phases of construction projects.
- Performed hands-on work when necessary including demolition, carpentry, painting and drywall installation.
- Developed work plans, assigned tasks and monitored progress to ensure timely completion of projects within budget.
Store Manager
Lowes Home Improvement
Waipahu, HI
06.2014 - 08.2017
- Cultivated relationships with key customers and stakeholders, resulting in expanded business networks and the exploration of untapped opportunities.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Demonstrated excellent verbal skills by engaging customers in conversation and accurately assessing their needs and requirements.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Education
High School Diploma -
Newbury Park High School
Newbury Park, CA06-1990
Skills
- Staff Supervision
- Loss Prevention
- Program Administration
- Customer Retention
- Account Management
- Customer Relationship Management
- Workflow Planning
- Project Management
- Problem Resolution
- Strategic Planning
- Customer Relations
- Communication Skills
Affiliations
- Golf every chance I get
- Hiking
- Beach
- Restaurants
Timeline
General Manager
PGA Tour Superstore
03.2022 - Current
Store Manager
Ross Dress for Less
11.2018 - 02.2022
Construction Foreman
Quincon
09.2017 - 09.2018
Store Manager
Lowes Home Improvement
06.2014 - 08.2017
High School Diploma -
Newbury Park High School
Similar Profiles
Alexis EmersonAlexis Emerson
Cashier at PGA Tour SuperstoreCashier at PGA Tour Superstore
Tyler AndersonTyler Anderson
Store Logistics Manager at PGA Tour SuperstoreStore Logistics Manager at PGA Tour Superstore
Jack BranhamJack Branham
Sales Associate at PGA Tour SuperstoreSales Associate at PGA Tour Superstore
Kytan SextonKytan Sexton
Front End Department Manager at PGA Tour SuperstoreFront End Department Manager at PGA Tour Superstore
Jessica ParedezJessica Paredez
CPA Administrative Assistant at AccountyfyCPA Administrative Assistant at Accountyfy