Adept at crafting compelling sales messages and developing strong customer relationships, my tenure at Seminole County Public Schools honed my problem-solving and project management skills. Leveraging digital literacy and a knack for effective solution development, I excel in driving business growth and ensuring client satisfaction, as demonstrated in my role at Delaware North, Inc.
Overview
7
7
years of professional experience
Work History
10th Grade World History Teacher
Seminole County Public Schools
Lake Mary, USA
08.2021 - Current
Client Relationship Management: Built strong relationships with students, parents, and colleagues, tailoring communication to individual needs.
Developed trust through consistent follow-up and problem-solving skills, directly transferable to managing client relationships in sales.
Solution-Oriented Problem Solving: Identified and implemented creative solutions for classroom challenges, demonstrating the ability to analyze customer needs and provide effective, customized solutions essential for success in a sales role.
Presentation and Communication Skills: Delivered engaging lessons, breaking down complex concepts into clear, digestible information.
These communication skills are ideal for crafting persuasive sales pitches and product demonstrations.
Project Management & Collaboration: Managed lesson planning, classroom activities, and cross-departmental initiatives, demonstrating the ability to handle multiple priorities, meet deadlines, and collaborate with others to achieve business objectives.
Technology Integration and Efficiency: Leveraged educational technologies to improve classroom efficiency.
Experienced in using CRM software and other tools for managing tasks and tracking progress, which will enhance performance in sales operations.
Gaming Operations Specialist
Delaware North, Inc.
Orange City, USA
09.2017 - 03.2020
Customer Service & Conflict Resolution: Addressed high-stakes customer interactions, handling difficult situations with professionalism and calm
These conflict resolution and customer service skills are directly applicable to addressing client objections and ensuring satisfaction in sales
Analytical & Decision-Making Skills: Analyzed gaming data to improve operational efficiency and customer experience
These skills are directly transferable to analyzing sales data and making informed decisions that drive business growth
Risk Management & Compliance: Ensured compliance with industry regulations and managed risk effectively-skills that translate into a strong understanding of contractual obligations and risk mitigation in sales
Education
Bachelor of Science - Secondary Education - Social Science Education
University of Central Florida
Orlando, FL
12.2020
Skills
Sales Messaging
Customer Relationship Development
Effective Solution Development
Project Management
Closing Strategies
Digital Literacy
References
References available upon request.
Timeline
10th Grade World History Teacher
Seminole County Public Schools
08.2021 - Current
Gaming Operations Specialist
Delaware North, Inc.
09.2017 - 03.2020
Bachelor of Science - Secondary Education - Social Science Education
University of Central Florida
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