Brad Hurd
Winnipeg,MB
Summary
Driven by a strong work ethic and technical understanding, I excelled at Air Liquide by enhancing safety and efficiency, and at Star Building Materials by boosting customer loyalty through problem-solving and effective communication. My expertise in forklift operation and ability to maintain workplace cleanliness stand out, contributing to significant workflow improvements. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards.
Overview
17
17
years of professional experience
Work History
Filler Operator, Shipper, Hard Goods
Air Liquide
09.2010 - Current
- Actively participated in regular safety meetings, contributing to the development of a safe and healthy work environment for all team members.
- Streamlined filling operations by maintaining clean, organized, and safe workspaces in accordance with industry standards.
- Established positive working relationships with colleagues across various departments, fostering effective communication channels that supported efficient workflow processes.
Customer Service Representative
Star Building Materials
01.2007 - 08.2010
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
High School Diploma -
College Beliveau
296 Speers Road, Winnipeg MB06.2003
Skills
- Workplace Cleanliness
- Strong Work Ethic
- Problem-Solving
- Workplace Safety
- Forklift and Pallet Jack Operation
- Heavy Lifting
- Safety Compliance
- Shipping and Labeling
- Efficient Communication
- Technical understanding
Timeline
Filler Operator, Shipper, Hard Goods
Air Liquide
09.2010 - Current
Customer Service Representative
Star Building Materials
01.2007 - 08.2010
High School Diploma -
College Beliveau
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