Brad Johnson

• Sales of passenger and commercial tires to the general public and local / government entities.
• Ordering product, inventory, product returns and invoicing.
• Scheduling automotive service and routine maintenance for customer vehicles.
• EOD deposits, payment processing and securing all buildings on the premises.
• Daily supervision of all employees.
• Hiring, training and disciplinary action as needed.

• Engaged and interacted with customers to create positive shopping experiences and drive revenue
• Responsible for the daily new growth of customers and new RTO accounts as well as the retention of current customers and accounts.
• Responsible for the implementation of a collections program that insures weekly and monthly revenue goals are hit as well as the customer acquiring ownership of their respective lease purchases.
• Scheduling all store level associates along with scheduling of customer deliveries.
• Kept inventories accurate with weekly cycle counts and quarterly audits to identify and resolve variances.
• Reported to district manager regarding all store and staff issues, financial goals and sales.
• Proactively identified performance gaps among personnel and implemented process improvements to enhance their personal growth and results.
• Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.

• Manage day-to-day operations of warehouse, including local customer shipments, returns and transfers
• Manage scheduling and task delegation for 12 member warehouse team
• Inventory receiving and reconciliation
• Assist sales personnel with customer orders and sales
• Interviewing, hiring and training of all warehouse associates
• Perform disciplinary actions when warranted
• Conducted research to address shipping errors

• Sales of automotive services and tires
• Sales to national account customers
• Ordering, returns and inventory of product
• Social media marketing and website maintenance
• Set up distributorship of Rough Country suspension products
• Named and branded custom vehicle division of Carpenter Tire (CT Customs)
• Maintaining effective communications with customers on future issues and repairs that need to be addressed
• Over time, became more involved in daily supervision of employees, including: interviewing, hiring and training of staff and handling disciplinary measures as needed

Carpenter Tire was acquired by Colony Tire in March 2018.

• Direct daily supervision of over 35 employees
• Hiring, training and promotion of store management candidates
• Creating and training of store level activities to increase market, customer growth and retention
• Ensuring store level revenue growth
• Performing store audits
• Developed and implemented company wide training for each store throughout the company
• Performed product purchasing for 6 stores monthly
• Negotiated truckload and bulk rate pricing with vendors to increase company profit margin
• Responsible for ordering, stocking and inventory of regional warehouse
• Responsible for creating and providing all store level advertising materials
• Trained all employees in Western Region before introduction of the new Regional Manager

• Sales of home furnishings, appliances and electronics
• Collections of weekly and monthly rental accounts, maintaining a monthly average of under 6%
• Hiring, training and development of store personnel
• Responsible for buying inventory
• Performing store level mini-audits, weekly inventories
• Increased the store by 175+ rent to own accounts, with monthly revenue increases of $15000 to $17000 each month
• 18 Store of The Month Awards
• Manager of the Year 2005
• Most Committed Employee of the Year 2007.
  During the last 18 months as Bedford manager, I was given 2 additional stores to supervise (Altavista and Rocky Mount), which led to the promotion as Regional Manager.
  Negotiated and completed successful acquisition of competitor RTO location, resulting in $11000 to $15000 additional revenue per month

• Collections of weekly and monthly rental accounts
• Sales of furniture, electronics and appliances to rental customers
• Delivery and pick up of rental items
• New Employee of the Year 1996