Brad Johnson

• Maintain a clean work area by sweeping up debris, wiping counters, and cleaning presses from assembly operations.
• Verify product check off sheet is being done to SOP standard every hour.
• Operate cup shakers and presses safely to SOP standards while making quality product.
• Inspected finished parts and components to enforce QA standards and uncover defects prior to packaging and perform quality checks through our SPC software every half hour.
• Recording production data and ensuring our daily quota is met.
• Training new hires on how to operate machinery safely and to SOP standard while making quality product.
• Frequent communication with setups, tc, or supervisor on production goals, issues, and solutions.
• Supervision of 2-6 assemblers throughout operating times to ensure safety practices, SOP's, and quality standards are all being followed.

• Operate cup shakers and presses safely to SOP standard while making quality product.
• Maintain a clean work area by sweeping up debris, wiping counters, and cleaning presses from assembly operations.
• Inspected finished parts and components to enforce QA standards and uncover defects prior to packaging.

During this period, I was a Department Manager for multiple departments throughout the store. All of my movement within the store was a level up or to a bigger department.

- Hardware DM - Grocery DM - Backroom Manager - Ecommerce DM

• Greeting customers and providing customer service.
• Maintain department cleanliness.
• Full merchandising and inventory control. Responsible for ordering, feature building/product promotions, price changes, and backstock.
• Lead and managed teams anywhere from 3 to 20 associates in the department, ensuring that all tasks assigned are completed efficiently and on time.
• Resolved customer complaints promptly and professionally in order to maintain good relationships with clients and informing market managers on my resolution.
• Monitored sales daily and kept record of top selling items to drive sale increases.
• Processing, organizing, and storing all online pickup orders. Up to 320 orders/day.
• Communicating with other DM's and overnights on backroom merchandise and feature plans.
• Trained new employees to meet job requirements.
• Responsible for yearly evaluations and hard conversations with employees.

• Operated cash register and provided customer service.
• Conducted NICS checks, processed sales, and filed ATF forms to company policy on all firearm sales.
• Processed fishing license sales and stayed up to date on all fishing regulations.
• Stocked Shelves and responsible for al merchandising duties.
• Floater between neighboring departments completing projects and providing customer service.

• Greeted customers and answered any questions they had about the store's products and services.
• Provided customer service while promoting loyalty programs to increase sales potential.
• Exceeded company standards with scans/hr metric.

Overall, I was a store floater that was called upon when anything needed done.

• Provide cashier aid when register lines were backed up.
• Merchandiser responsibilities for multiple departments throughout the day.
• Unloading trucks and stocking shelves.
• Provided basic maintenance throughout the store. Fixing shelves, building bikes/furniture displays, janitorial, etc.