Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
27
27
years of professional experience
1
1
Certification
Work History
General Manager
Straight Shooter Archery
Terre Haute, IN
11.2022 - Current
Delivered exceptional client experiences through hands-on leadership of associates and managers.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Assisted in the recruitment process by interviewing potential candidates for open positions.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Prepared staff work schedules and assigned team members to specific duties.
Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Delegated work to staff, setting priorities and goals.
Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Developed service and sales strategies to improve retention and revenue.
Master Technician
Mace Ford
Terre Haute, IN
06.2012 - 06.2022
Utilized infrared engine analyzers, compression gauges and computerized diagnostic devices to test vehicle components and systems.
Maintained garage safety protocols to meet regulatory and company expectations.
Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
Performed maintenance inspections, tune-ups, oil changes and other key services.
Monitored shop equipment to maintain safe working condition.
Utilized diagnostic software to detect malfunctions in electrical systems of automobiles.
Interpreted drawings and schematics to pinpoint sources of mechanical issues.
Diagnosed and repaired vehicle electronic systems, including engine management, ABS, airbags and transmission control.
Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
Resolved complex automotive issues by troubleshooting various components within the system.
Replaced worn components with new parts using hand tools and power tools.
Evaluated vehicle schematics to assess required parts and order accordingly.
Welded, soldered and fabricated parts to complete skilled services.
Searched within service and maintenance manuals to perform repairs and diagnosis.
Installed new assemblies such as engines and transmissions in accordance with manufacturer specifications.
Managed multiple projects simultaneously while meeting deadlines consistently.
Used diagnostics and troubleshooting tools to identify failures and equipment issues.
Completed day-to-day duties accurately and efficiently.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Operated a variety of machinery and tools safely and efficiently.
Correctional Officer
Wabash Valley Correctional Facility
Carlisle, IN
05.2002 - 08.2012
Enforced institutional policies and procedures to maintain order and security within the correctional facility.
Detected potential threats and quickly defused conflicts.
Responded to emergency situations such as riots or disturbances with appropriate force measures.
Escorted inmates within the facility, including to and from cells, medical appointments, and recreational activities.
Provided first response medical care in emergency situations until professional medical staff could take over.
Managed conflict and negotiated resolutions between inmates to prevent violence and ensure the safety of all individuals in the facility.
Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
Searched prisoners and vehicles and conducted shakedowns of cells for valuables and contraband.
Responded to emergencies and incidents, such as fights or attempted escapes, using appropriate restraint techniques.
Operated security control systems to monitor entrances, exits, and movement within the facility.
Conducted headcounts to ensure that all inmates were accounted for.
Participated in training sessions to stay current on best practices in corrections and emergency response.
Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
Welding Fabricator
Great Dane
Terre Haute, IN
01.2001 - 05.2002
Repaired broken or cracked parts by welding them back together.
Positioned and secured workpieces using hoists, wire and banding machines or hand tools.
Safely ignited torches and monitored surroundings to proactively identify hazards.
Worked closely with other departments such as Engineering, Quality Control and Shipping and Receiving for smooth operations flow.
Prepared workpiece edges by grinding, cutting, buffing or bending to verify snug fit.
Developed test plans for verifying accuracy of fabricated components before shipment.
Informed forklift personnel or Shift Lead when running low on fab stock requiring welding.
Welded fabrication materials, continuously checking for safety and quality.
Utilized measuring instruments such as micrometers, calipers for accurate verification of dimensions.
Set up and operated rollers, presses, brakes, drills, punch press machines to shape metal pieces prior to welding.
Checked cut length frequently for deviation in cut length specs.
Assembled parts into larger structures following blueprints and engineering specifications.
Positioned and clamped workpieces together and properly assembled in jigs and fixtures.
Used jigs, fixtures, and tools for assembly of parts and components.
Connected and turned regulator valves to activate and adjust gas flow and pressure and obtain desired flames.
Cut materials with plasma cutters, oxy-acetylene torches or mechanical shears according to specifications.
Prepared material surfaces for welding by removing scale, rust or other foreign matter.
Maintained clean and organized work environment to ensure safety and productivity.
Fabricated metal components using welding techniques such as MIG, TIG and Oxy-Acetylene welding.
Welded components in flat, vertical, or overhead positions.
Stacked finished product on pallets according to packaging standard.
Marked or tagged material with job number, piece marks and other identifying marks.
Worked effectively in team environments to make the workplace more productive.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Completed day-to-day duties accurately and efficiently.
Prioritized and organized tasks to efficiently accomplish service goals.
Manager
Burger King
Linton, IN
03.1998 - 05.2001
Conducted performance evaluations, providing feedback and coaching for team development.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Ensured compliance with regulatory requirements and industry standards.
Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Led a team of XX employees, ensuring high productivity and excellent customer service.
Managed inventory levels to meet demand without overstocking, reducing waste.
Ensured compliance with industry regulations and company policies.
Trained employees on additional job positions to maintain coverage of roles.
Assigned tasks to associates to fit skill levels and maximize team performance.
Completed day-to-day duties accurately and efficiently.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
Certificate of Technical Studies - Vehicle Technician
Oakland City University
Oakland City, IN
06-2002
High School Diploma -
Linton Stockton High School
Linton, IN
06-2001
Skills
Sound judgment
Time and resource optimization
Total quality management
Effective leader
Efficient multi-tasker
Time management
Consistently meet goals
Safety assurance
Workflow planning
Maintenance and repair
Installation and repair
Equipment Repair
Preventive Maintenance
Equipment maintenance
General Plumbing
Troubleshooting
Six sigma methodologies
Affiliations
hunting
fishing
archery
guns
reloading
family activities
Certification
I hold several certifications for Ford as i worked my way up to a lead master technician.
References
References available upon request.
Timeline
General Manager
Straight Shooter Archery
11.2022 - Current
Master Technician
Mace Ford
06.2012 - 06.2022
Correctional Officer
Wabash Valley Correctional Facility
05.2002 - 08.2012
Welding Fabricator
Great Dane
01.2001 - 05.2002
Manager
Burger King
03.1998 - 05.2001
I hold several certifications for Ford as i worked my way up to a lead master technician.
Certificate of Technical Studies - Vehicle Technician
Oakland City University
High School Diploma -
Linton Stockton High School
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