Summary
Overview
Work History
Education
Skills
References
Timeline
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Brad Kuta

Louisville,KY

Summary

Knowledgeable Operation Manager with over 20 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

Overview

21
21
years of professional experience

Work History

Operations Manager

CRST Dedicated East
Louisville, KY
08.2020 - 01.2024
  • operations leader for both pharma and blood plasma division.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Coordinated with other departments including HR, recruiting, safety, billing to ensure efficient operations.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Managed scheduling, training and inventory control.
  • Built strong operational teams to meet process and production demands.
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Enforced federal, state, local and company rules for safety and operations.
  • Produced SOPs to document workplace procedures and optimize productivity through standardization.
  • Created corrective actions based on adverse KPI trends.

Operations Supervisor

Rush Trucking Corporation
Louisville, KY
04.2018 - Current
  • Managed supply chain and monitored all logistics functions for Ford Automotive
  • Supervised the day-to-day operations of a shipping team of 3, directing activities such as data entry, system functions, training
  • Trained, mentored and motivated employees to maximize team productivity, meet on-time %
  • Accurately managed shipment processing, providing direction to associates and overseeing inventory activities
  • Managed 30 drivers, including hiring or terminating, coaching and mentoring team on processes, schedules, day to day activities
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications
  • While at Rush Trucking I handle various responsibilities such as: safety manager, fleet manager, service manager, driver manager, customer service manager,
  • Responsible for training all drivers on the new ELD systems

Lead Dispatcher/Sales/Broker

Arman Transport
Louisville, KY
02.2017 - 04.2018
  • Accurately and efficiently responded to over 150 daily requests
  • Monitored dispatch board and adjusted call priorities regularly based on caller needs
  • Supervised driver dispatching, route planning and vehicle tracking for over 50 drivers
  • Increased gross margin 5x more per shipment upon joining the company
  • Worked with over 50 brokers in getting my drivers moved on a daily basis
  • Made between 20-50 calls daily in trying to bring in new business for the company on the brokerage side
  • Negotiated RFQ's for new lanes, signed contracts, and would adjust rate agreements

Senior Account Manager/Supervisor

Con-Way Multimodal
Ann Arbor, MI
09.2002 - 12.2016
  • In first year with company increase customer base 75% as business development coordinator
  • Cold called more than 100 customers daily. Continued to make cold calls daily even after built book of business
  • Oversaw multiple accounts and worked diligently to meet and exceed performance goals
  • Supervised and trained 15 team members introducing and mentoring on sales, pricing, modes, and logistics to increase company revenue
  • Responsible for driving team to key metrics as well as contributing in establishing and revising commission structure for team and company
  • Senior Account Manager responsible for over 100 customers. responsibilities included: RFQ's, contract pricing, negotiating with 3rd party carriers
  • First Senior Account Manager to reach 1 million in revenue for the company
  • Collaborated with customers to develop strategic business and account plans. Teaching and Suppling them options that would be more cost effective all while keeping company margins between 15-20%

Education

Bachelor of Science - Education/sports science

Bridgewater State University
2000

Skills

  • 3PL Knowledge
  • well versed with Health sciences
  • experience with dry van, flatbed, reefers, LTL, TL
  • Lean Training Certified
  • Experience with truckload rates
  • Experience with all logistic areas of the country in pricing
  • Problem Solving skills/Customer Service
  • Results Oriented
  • Analytical
  • Proficient in excel, microsoft word, microsoft office
  • Skilled in reading charts, graphs,

References

Craig Jackson, Vice President of Sales, Con-Way Freight (retired)

hcjackson1954@gmail.com, 734-604-5006

Heather Chandler - Fleet Manager CRST - 502-475-4341

Pat Benningfield -  Operations Manager CRST - 502-424-3490

Timeline

Operations Manager

CRST Dedicated East
08.2020 - 01.2024

Operations Supervisor

Rush Trucking Corporation
04.2018 - Current

Lead Dispatcher/Sales/Broker

Arman Transport
02.2017 - 04.2018

Senior Account Manager/Supervisor

Con-Way Multimodal
09.2002 - 12.2016

Bachelor of Science - Education/sports science

Bridgewater State University

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Brad Kuta