Results driven Facilities Management professional offering 17+ years of innovative leadership experience, committed to cost-effective management of asset resources and the delivery of quality performance. Committed to implementing best practices and standards to deliver positive service levels and achieve the organizations mission.
Overview
8
8
years of professional experience
Work History
Facilities Services Supervisor
Kaiser Foundation Health Plan Inc.
07.2018 - Current
Providing direct supervision to professional individual contributors within facilities department, led cooperative efforts among members of a project team
Communicated goals, objectives, accountabilities, and parameters to assigned staff
Developed and implemented plans/projects to improve operational efficiency
Streamlined work processes by collaborating with other department supervisors on cross-functional projects.
Managed budgets and controlled expenses, ensuring efficient use of resources within the facility.
Monitored vendor contracts, ensuring timely service delivery and consistent quality standards.
Approved or recommended approval of materials, equipment and supplies
Interviewed, hired and trained staff for facilities positions within the department
Manage building emergency response program for department
Lead new build projects and space renovations to include fit-out of leased space per project timeline.
Facilitated clear communication between departments, fostering collaboration to achieve shared goals efficiently.
Promoted a positive workplace culture, leading to increased staff morale and reduced turnover rates.
Facilities management support of properties and vendor services in other MOC to include, MAS, GA, NW locations.
Facilities Services Project Coordinator
Kaiser Foundation Health Plan Inc.
05.2017 - 06.2018
Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Monitored expenditures and ensured compliance with budget and accuracy
Developed and implemented plans/projects to improve operational efficiency
Ensured EH&S and regulatory compliance processes are current with departmental expectations
Interviewed, hired and trained staff for facilities positions within the department
Manage building emergency response program for department
Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Facilities Services Coordinator
Kaiser Foundation Health Plan Inc.
04.2016 - 05.2017
Developed and implemented plans/projects to improve operational efficiency
Ensured EH&S and regulatory compliance processes are current with departmental expectations
Approved or recommended approval of materials, equipment and supplies
Supported building emergency response program for department
Tracked records, filed documents and maintained communication between clients to manage office activities.
Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
Participated in workshops and in-service meetings to enhance personal growth and professional development.
Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
Education
Associate of Arts - Fashion Illustration Layout Design
The Art Institute of Colorado
Denver, CO
09.1988
Skills
Contract Management
Environmental Services
Project Planning/Execution
CMMS Management Systems
Client Relationships
Policy/Program Development
Staff Training/Development
Renovations/New Build Projects
Grounds Maintenance
Work Order Management
Space Planning
Maintenance Scheduling
Security management
Asset Management
Energy management
Attention to Detail
Dependable and Consistent
Team Collaboration
Adaptability and Flexibility
Decision-Making
Safety Compliance
Budget/Accounting/Costing
Employee Motivation
OSHA Compliance
Performance Evaluations
Vendor Management
Additional Information
I like to ensure a safe and comfortable work environment for people. A good workplace makes people feel well, energized, productive and enthusiastic about their work.
Education Certifications
Professional Coursework
Associate of Arts/ Fashion Illustration, Art Institute of Colorado, Denver, CO.
KP Leadership University (KPLU) Activate
Lead at KP Manager
International Association for Continuing Education and Training (IACET) – Fundamentals of Personnel Law for Managers training
Medic Basic Plus AED/CPR/FA certification
Timeline
Facilities Services Supervisor
Kaiser Foundation Health Plan Inc.
07.2018 - Current
Facilities Services Project Coordinator
Kaiser Foundation Health Plan Inc.
05.2017 - 06.2018
Facilities Services Coordinator
Kaiser Foundation Health Plan Inc.
04.2016 - 05.2017
Associate of Arts - Fashion Illustration Layout Design
The Art Institute of Colorado
Similar Profiles
Rachel OrtegaRachel Ortega
Regulatory Services Senior Manager at Kaiser Foundation Health Plan, Inc.Regulatory Services Senior Manager at Kaiser Foundation Health Plan, Inc.
Member Services, Benefits Specialist at Kaiser Foundation Health Plan of the Mid-Atlantic StatesMember Services, Benefits Specialist at Kaiser Foundation Health Plan of the Mid-Atlantic States
Patient Access Representative/Business Office/Member Service Representative at Kaiser Foundation Health Plan of WA & Insight GlobalPatient Access Representative/Business Office/Member Service Representative at Kaiser Foundation Health Plan of WA & Insight Global