Strategic Manager with demonstrated success assessing project scope and adhering to deadlines. Safety-conscious and detail-oriented with 12-year industry background. Well-versed in team leadership and task delegation to drive project progress and foster client satisfaction.
Overview
18
18
years of professional experience
6
6
Certificates and Licenses
Work History
Real Estate Agent
Sixth Street Realty
06.2020 - Current
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Negotiated, facilitated, and managed real estate transactions.
Advertised client properties through websites, social media, and real estate guides.
Maintained connections with clients to encourage repeat business and referrals.
Closed over twenty million in deals in less than 4 years.
Manager
Svalto / Spring Break 06 LLC
06.2013 - Current
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Onboarded new employees with training and new hire documentation.
Developed and maintained relationships with customers and suppliers through account development.
Consistently operating a top producing venue in the highly competitive Austin environment, with monthly sales grossing over $170,000 consistently.
Beverage Director
Circuit Of The Americas
09.2012 - 08.2014
Responded to customer complaints, addressing concerns, and distress with amicable interactions.
Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.
Identified areas of opportunity for beverage sales by analyzing customer feedback and product demand metrics.
Drafted beverage purchasing plan, aligning inventory needs with budgetary constraints by applying historical data.
Adhered to corporate efficiency and profitability goals for beverage purchasing and distribution.
Operated / oversaw over 97 individual bars on premises with well over 600 employees during races, concerts, and private events.
Lead Technician
Praetorian Systems
01.2006 - 08.2011
Planned, scheduled, and delegated daily work to team of employees.
Recognized as top performer among peers due to outstanding productivity levels and commitment to excellence.
Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Repaired, upgraded and inspected electronic, electrical and mechanical systems.
Managed projects from conception to completion, ensuring on-time delivery while staying within budget constraints.
Outbound Marketing Agent
Aspen Heights
08.2010 - 05.2011
Increased customer engagement by conducting targeted outbound marketing calls and presenting product information.
Supported development of new marketing campaigns by providing feedback on messaging strategies from a front-line perspective.
Maximized success with consultative and persuasive techniques.