Brad Marshall
Newark,CA
Summary
Reliable Manager with a positive attitude and dedication to deliver quality in all operational activities. Experienced leading warehouse teams to accurately fulfill orders. Displaying articulate communication skills and effectively partnering with management teams.
Overview
25
25
years of professional experience
Work History
Distribution & Logistics Manager
Kelly Moore Paint Co.
Union City, CA
07.2022 - Current
- Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
- Collaborated with other departments to develop strategies that align with company objectives.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing product quality.
- Managed budget with company leadership, analyzing previous purchases and forecasting future requirements.
- Reconciled shipment data between multiple systems to maintain alignment.
- Consistently met company and department objectives within budget and time constraints.
- Analyzed various aspects of corporate logistics to determine most cost-effective or efficient means of transporting products.
- Organized distribution networks including trucking fleets, warehouses, and third-party vendors.
- Drafted shipment reports to inform management and clients.
- Oversaw warehouse staff to ensure proper handling and storage of materials and products.
- Worked collaboratively with customers and staff at various levels.
- Coordinated with freight forwarders to expedite international shipments.
- Collaborated with others to discuss new opportunities.
- Resolved customer complaints related to shipping issues or delays in transit times.
- Performed needs analysis to determine performance gaps and developed appropriate tactics to resolve issues.
- Directed investigations to verify and resolve customer or shipper complaints.
- Handled departmental scheduling to maintain proper staffing for shifts.
Operations Manager
Kelly Moore Paint Co
San Carlos, CA
04.2016 - 07.2022
- Addressed customer concerns with suitable solutions.
- Delegated work to staff, setting priorities and goals.
- Planned delivery routing, team workflows and promotional initiatives.
- Enforced federal, state, local and company rules for safety and operations.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Managed scheduling, training and inventory control.
- Presented performance and productivity reports to supervisors.
- Contributed to proposal and contract development, negotiations and meetings.
- Developed key performance indicators to measure effectiveness of operational processes.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Prepared staff work schedules and assigned team members to specific duties.
- Measured and reviewed performance via KPIs and metrics.
- Delivered products to customer locations on time.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Assisted with customer requests and answered questions to improve satisfaction.
Warehouse Foreman
Kelly Moore Paint Co
San Carlos, CA
04.2009 - 04.2016
- Reported any maintenance issues promptly to the appropriate department for resolution.
- Assisted in the development of training programs for new employees in warehouse operations.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Resolved customer complaints related to warehouse operations in a timely manner.
- Generated warehouse shipping documents, packing lists and invoices.
- Maintained accurate records of all warehouse activities including receiving, shipping, storage, transfers.
- Directed and supervised warehouse staff in daily operations, ensuring efficient workflow.
- Ensured that all hazardous materials were properly labeled and stored safely away from general work areas.
- Enforced strict safety rules and regulations to protect workers and minimize company liability.
- Conducted regular safety audits of equipment and facilities to ensure compliance with OSHA regulations.
- Increased productivity through cross-training and thorough training of both current employees and new hires.
- Inspected incoming shipments for damages, shortages, or incorrect items received.
- Performed regular cycle counts to verify physical inventory against system records.
- Reviewed product returns prior to issuing credits or replacements back into inventory.
- Provided feedback on employee performance and recommended disciplinary action when necessary.
- Assisted with customer requests and answered questions to improve satisfaction.
Production/Warehouse Employee
Kelly Moore Paint Co.
San Carlos, CA
06.1999 - 04.2009
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
- Assisted with physical inventories when needed and reconciled discrepancies between actual count and computer records.
- Unloaded trucks and placed materials in designated storage areas.
- Used digital database to keep records of units and stock moved.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Reviewed inventory sheet against shipments received and alerted manager of discrepancies.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
- Generated warehouse shipping documents, packing lists and invoices.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Loaded outgoing freight onto trailers or containers for transportation.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Lifted materials of varied weights on regular basis.
- Replenished pick slots with outgoing stock items according to next day's work orders.
- Performed regular cycle counts to maintain accurate inventory levels at all times.
Education
General Business
College of San Mateo
San Mateo, CA06-1995
Some College (No Degree) - Accounting
University of San Francisco
San Francisco, CASkills
- Carrier Negotiations
- Fleet Dispatch
- Supply Chain Management
- Transportation Management Systems
- Route Optimization
- Warehouse Operations
- Proficient in Oracle ERP
- Shipping and Receiving
- Safety Standards
- Warehouse Management
- Freight Forwarding
- Logistics Analysis
- Shipping and Receiving Operations
- 3PL and LTL Knowledge
- Budget Planning
- Freight Cost Reporting
References
References available upon request.
Timeline
Distribution & Logistics Manager
Kelly Moore Paint Co.
07.2022 - Current
Operations Manager
Kelly Moore Paint Co
04.2016 - 07.2022
Warehouse Foreman
Kelly Moore Paint Co
04.2009 - 04.2016
Production/Warehouse Employee
Kelly Moore Paint Co.
06.1999 - 04.2009
General Business
College of San Mateo
Some College (No Degree) - Accounting
University of San Francisco
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