Brad McKown
Guyton,GA
Summary
Positive Regional Operations Manager with an optimistic attitude toward striving to be the best in terms of performance and customer satisfaction. Proficient at carrying out regular operational reviews and leading regional management teams. Knowledge of budgeting, succession planning and performance management. Hands-on Regional Operations Manager with exceptional gifts in budgetary and cost control. Adaptable and versatile to oversee multiple locations. Exceptionally skilled at motivating location managers to perform duties and achieve highest potential. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Regional Operations Manager
Strata Clean Energy
02.2019 - Current
- Enhanced regional branch performance by implementing proven management processes to increase revenue.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Developed processes to save on costs and prevent losses.
- Traveled to over 8 locations per week to manage each store and perform reviews of individual managers and employees.
- Devised processes to boost long-term business success and increase profit levels.
Regional Supervisor
Mowtivation Landscaping
03.1998 - 02.2019
- Oversaw initiatives to drive success in revenue, customer acquisition and cost-reduction objectives.
- Directed training, promotions and employee motivation to minimize turnover and maximize productivity.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Set overall vision and provided team leadership.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
Retail Manager
Animal Jungle
10.1987 - 03.1998
- Exhibited excellent people skills during interaction with employees and customers.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Controlled store inventory and reviewed cash handling and operations reports.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
- Trained team members in successful strategies to meet operational and sales targets.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
Deputy Sheriff Auxiliary
Chesapeake Sheriff’s Office
11.1992 - 03.1997
- Provided public safety assistance at community events to maintain safe and secure environments.
- Maintained structure and security during court proceedings.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Gathered information and evidence to assist in solving crimes.
- Observed jail and inmate activity to maintain order and safety of Number inmates and guards.
Education
Associate Of Applied Science - Biology
Tidewater Community College
Norfolk, VA05.1991
Skills
- Safety Protocols
- Organizational Efficiency
- Customer and Vendor Relations
- Excellent Interpersonal Skills
- Strategic Vision
- Strategic Planning
- Budget Knowledge
- Outstanding Communication Skills
- Knowledge of Performance Tracking
- Performance Monitoring and Evaluation
- Compliance Management
- Environmental Impact Management
- Business Leadership
- Oversee Administrative Functions
- Operations Oversight
- Supervision
- Corrective Actions
- Field Installation
- Document Flow Coordination
- Staff Supervision
- Report Writing
- Operational Controls Development
- Expense Tracking
- Process and Procedure Refinement
Certification
OSHA 30
First Aid/CPR
Pesticide applicators license for VA, NC & SC
Wildlife & Forestry Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Nothing is a waste of time if you use the experience wisely.
Auguste Rodin
Timeline
Regional Operations Manager
Strata Clean Energy
02.2019 - Current
Regional Supervisor
Mowtivation Landscaping
03.1998 - 02.2019
Deputy Sheriff Auxiliary
Chesapeake Sheriff’s Office
11.1992 - 03.1997
Retail Manager
Animal Jungle
10.1987 - 03.1998
Associate Of Applied Science - Biology
Tidewater Community College
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